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Articles With Authors

Lean Knowledge Management with Roger Forsgren, former Chief Knowledge Officer at NASA

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Knowledge Management Challenges and Building Advanced Digital Assistants at Morgan Stanley

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

7 Things I Learned About Systems

[email protected] | Martin Lorenz
post authorMartin Lorenz

Martin Lorenz

Dr. Martin Lorenz is a graphic designer and educator known for his work in flexible visual systems in communication design. He graduated from the Royal Academy of Art in The Hague, Netherlands, and holds a Ph.D. from the University of Barcelona, Spain. Co-founder of TwoPoints.Net, he teaches at Elisava in Barcelona and the Film Academy of Ludwigsburg. He also leads Conversational Design at Dark Matter Labs.

Innovation Lives in Cities, with Richard Florida, researcher, professor, and author of The Rise of the Creative Class

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

The Rising Demand for Hyperspecialization

[email protected] | Andy Hilliard
post authorAndy Hilliard

Andy Hilliard
As CEO of Accelerance, Andy Hilliard leads and advocates for the globalization and collaboration of great software teams with companies in search of talent, innovation and a globally distributed extension of their engineering function and culture. Hilliard founded the ground-breaking nearshore software development services company, Isthmus Costa Rica. He began his global software services career as a division manager at Cognizant during their early formative years. He is the author of three books, including “Synergea: A Blueprint For Building Effective, Globally Distributed Teams In The New Era Of Software Development.”

Innovation in the Global South with Payal Arora, Author, professor and co-founder of FemLab

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

The Future of Collaboration is Human with Gary Sorrentino, Global CIO of Zoom

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

How Can We Iterate Faster? With Greg Nudelman, Author and UX Legend

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Do Founders Even Care About Design?

[email protected] | Chris Kernaghan
post authorChris Kernaghan

Chris Kernaghan
Chris Kernaghan is a Lead UX Designer based in Belfast, Northern Ireland. He began his career working with a respected design agency after graduating with first class honors in Interaction Design, from the University of Ulster. After working as Lead UX Designer with several startups in the bustling Belfast tech sector, he now works on a consultancy basis. You can follow Chris at feedme.design.

LLM? More Like “Limited” Language Model with Emily M. Bender, University of Washington

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Questioning Everything with Jaron Lanier, Prime Unifying Scientist at Microsoft

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

What Can Economics Teach Us About Conversational AI?

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Everything I Really Needed to Know About Technology I Learned on a Skateboard

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Can Conversational AI Revive Our Declining Attention Spans? With Gloria Mark, PhD, Author of Attention Span

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Meet the Intelligent Digital Worker, Your New AI Teammate

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

​6 Ways to Improve Psychological AI Apps and Chatbots

[email protected] | Marlynn Wei
post authorMarlynn Wei

Marlynn Wei

Marlynn Wei, MD, JD is a Harvard and Yale-trained psychiatrist, writer, interdisciplinary artist, and author of the Harvard Medical School Guide to Yoga. Dr. Wei is an expert contributor to Psychology Today and Harvard Health and has published in The Journal of Health Law, Harvard Human Rights Journal, and many other academic journals. Her research focuses on innovation and emerging technology, including empathic design, human-AI collaboration, AI in mental health and neurotechnology, and related legal and ethical issues. She is the creator of Elixir: Digital Immortality and other immersive and interactive performances. She is a graduate of Yale Law School, Yale School of Medicine, and Harvard Medical School's MGH/McLean psychiatry residency. Twitter: @marlynnweimd Website: www.marlynnweimd.com

The Promise and Peril of Boundless Predictive Machines with Lisa Feldman Barrett, Neuroscientist, Psychologist and Bestselling Author

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

How AI Can Help Us Solve the Climate Crisis

[email protected] | Savannah Kunovsky
post authorSavannah Kunovsky

Savannah Kunovsky
As Managing Director at IDEO, Savannah has designed and led new products and ventures for over a decade. She co-leads IDEO’s emerging technology practice, bringing businesses from today’s realities to the worlds we’ll live in next. Prior work includes pioneering Emotion AI for mental health with Dr. John Gottman, co-founding a chain of tech education schools in Sub-Saharan Africa, and building the coding bootcamp industry as a software engineer at Hack Reactor. Recognized by MIT, Forbes, and the World Economic Forum, she’s an early-stage advisor who’s propelled startups from ideation through Series B. Savannah is committed to designing tech that serves humanity, the planet, and life on Earth.

One messaging channel to rule them all? In conversation with RJ Owen, Principal Product Designer, Slack

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

With UX and AI, Context is Everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

A Pattern Language

[email protected] | Kevin Muldoon
post authorKevin Muldoon

Kevin Muldoon
Kevin Muldoon is a designer, programmer, researcher and writer passionate about simplifying complex ideas with design systems. He is the creator of the genome color tool and lives in Connecticut with his wife and two dogs.

The Emergence of Reasoning in Artificial Intelligence

[email protected] | Anthony Alcaraz
post authorAnthony Alcaraz

Anthony Alcaraz
Chief Product Officer at Fribl, an AI-powered recruitment platform committed to pioneering fair and ethical hiring practices. With recruiting topping the list of concerns for many CEOs and companies spending upwards of $4,000 on average per hire, the need for innovation is clear. All too often, the arduous recruiting process leaves both employers and applicants frustrated after 42 days of effort with uncertainty if the right match was made... At Fribl, we are leading the charge to transform this status quo, starting with reinventing the screening process using our proprietary GenAI technology enhanced by symbolic AI.

The Staggering Depth of Thin UI Layers with Paul English, Co-founder of Kayak and GetHuman

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

ChatGPT Outperforms Humans in Emotional Awareness Test

[email protected] | Marlynn Wei
post authorMarlynn Wei

Marlynn Wei

Marlynn Wei, MD, JD is a Harvard and Yale-trained psychiatrist, writer, interdisciplinary artist, and author of the Harvard Medical School Guide to Yoga. Dr. Wei is an expert contributor to Psychology Today and Harvard Health and has published in The Journal of Health Law, Harvard Human Rights Journal, and many other academic journals. Her research focuses on innovation and emerging technology, including empathic design, human-AI collaboration, AI in mental health and neurotechnology, and related legal and ethical issues. She is the creator of Elixir: Digital Immortality and other immersive and interactive performances. She is a graduate of Yale Law School, Yale School of Medicine, and Harvard Medical School's MGH/McLean psychiatry residency. Twitter: @marlynnweimd Website: www.marlynnweimd.com

Designing for AI Hallucination: Can Design Help Tackle Machine Challenges?  

[email protected] | Hjortur Hilmarsson
post authorHjortur Hilmarsson

Hjortur Hilmarsson

Hjortur Hilmarsson is the CEO and Co-Founder of the global design and technology studio 14islands. He is a creative leader in the digital industry, helping companies of all sizes grow and form strong relationships with their audience. Hjörtur is also a Program Director at Harbour Space University in Barcelona, where he teaches about design and technology. In addition to his professional commitments, Hjörtur is a devoted nature lover, CrossFit enthusiast, and lifelong learner about business and life.

13 Conversation Design Pivoters Share Their Stories and Advice for Breaking Into the Industry

[email protected] | Hillary Black
post authorHillary Black

Hillary Black
Hillary Black is a conversation designer, marketer, content creator, etc. based in Southern California. After 10+ years in social media she brought her passion for creating brand personas to bots and never looked back. Today, she’s the head of design at Mav, founder of Conversation Designer Jobs and host of the Conversation Designers Internet Club community on Facebook and Twitter. She’s a contributor to Amazon’s Discover.bot and regularly shares her insights on CxD at events.

The 4 Degrees of Anthropomorphism of Generative AI

[email protected] | Sarah Gibbons
post authorSarah Gibbons

Sarah Gibbons
Sarah Gibbons, Vice President at Nielsen Norman Group, is a design leader and UX strategist who has worked with startups and Fortune 500 companies. Her pioneering research in design thinking and service design has set industry standards. Sarah, an alumna of North Carolina State University, previously contributed to IBM Watson AI software and design education.

Identity, and Collective Intelligence with Blaise Agüera y Arcas

[email protected] | Josh Tyson
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

The Inflation of AI: Is More Always Better?

[email protected] | Benjamin Thurer
post authorBenjamin Thurer

Benjamin Thurer
Benjamin Thürer is a Data Scientist and currently in the position of Director of Data Science at Unacast. In his position, he and his team are responsible for building scalable dataset products providing insights on human mobility. Before that, he did his PhD investigating motor learning in the human brain and performed a post-doc in Neuroscience investigating the neural correlates of consciousness.

Media Overload is Causing Design “Generification”

[email protected] | Michael F. Buckley
post authorMichael F. Buckley

Michael F. Buckley

Michael F. Buckley is a designer, writer, and thinker. His current position is Director of Brand Strategy at Bloom Media. He is also the founder and Editor of MuseWell, a Medium publication providing resources and information to support creative professionals' mental health and wellness. Michael's insatiable curiosity drives his relentless pursuit to explore the complexities of design, creativity, and humanity. With a B.S. in visual communications and a soon-to-be-completed M.S. in information design and technology, Michael continually seeks new ways to gain and share knowledge, experience, and unique perspectives with the world. To explore more of his writing, follow him on Medium at medium.com/@micbuckcreative.

AI for UX: Getting Started

[email protected] | Kate Moran
post authorKate Moran

Kate Moran
Kate Moran, VP of Research and Content at Nielsen Norman Group, is a renowned UX expert. She has made significant contributions to the field through her research, particularly in interaction design and digital content. Kate holds a Master's degree in Information Science from University of North Carolina Chapel Hill and has a background in information theory and design.

Lost in DALL-E 3 Translation

[email protected] | Yennie Jun
post authorYennie Jun

Yennie Jun
Yennie is an AI researcher and machine learning engineer who has worked across a variety of domains and disciplines. She is interested in applied, multidisciplinary work, which can be seen in her past experiences (machine learning at a healthcare startup, public health research with the United Nations, digital history research with Seoul National University, and education technology software at Microsoft). She cares deeply about researching and probing new AI technologies (such as LLMs and text-to-image models) for potential harm to users, whether it be perpetuating negative stereotypes or surfacing biases in different languages. She has worked with the University of Oxford, OpenAI, and (currently) Google on related research, and continues to do conduct independent experiments on her personal blog at artfish.ai.

Hey Siri: call an ambulance

[email protected] | Michalina Bidzinska
post authorMichalina Bidzinska

Michalina Bidzinska
Michalina is a UX designer and researcher based in London, UK. She began her career improving interactive products in Seoul, South Korea. She is passionate about bringing a data-driven approach into the design process and designing products for international users. Through her writing and mentoring activity, she aims to motivate and help designers promote the value of their work. Explore more of her writing on Medium: medium.com/@michalinabidzinska

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