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James Lang

James is a researcher by background, but wears several hats: strategist, product manager,  community designer and coach. He was the UX Research Director at YouTube/Google, Product Manager at eBay, and Head of Research at cxpartners. James is the founder of Together By Design, a volunteer action research collective with a mission: to help people around the world create and nurture healthy communities, using the tools of experience design. He’s also working on a project to crowdsource future directions for UX research and consults as a fractional UX Director for startups.

As UX research shifts and reshapes, how can researchers stay ahead? This article explores the changing landscape and how to thrive in it.

Article by James Lang
Hopeful Futures for UX Research
  • The article explores how UX research is evolving, with roles shifting and adjacent skills like creativity and knowledge management becoming more important.
  • It looks at how non-researchers are doing more research work, and how this trend challenges traditional UX research careers.
  • The piece argues that researchers can stay relevant by adapting, staying curious, and finding new ways to share their value.
Share:Hopeful Futures for UX Research
16 min read

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