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The Agentic Design Stack  |  UX is the future of AI
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Season 7—Spring 2026  ·  12 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

James Lang

UX Magazine Fellow
James Lang

James is a researcher by background, but wears several hats: strategist, product manager, community designer and coach. He was the UX Research Director at YouTube/Google, Product Manager at eBay, and Head of Research at cxpartners. James is the founder of Together By Design, a volunteer action research collective with a mission: to help people around the world create and nurture healthy communities, using the tools of experience design. He’s also working on a project to crowdsource future directions for UX research and consults as a fractional UX Director for startups.

Contributions to UXM

2 pieces
1
Book Excerpt  ·  Crisis Engineering

The Crisis Worth Using

The five indicators of a genuinely useful crisis—and the difference between the kind that opens a window for transformational change and the kind that merely accelerates collapse. Excerpted from Crisis Engineering.

7 min read April 2025 ◆ The Useful Crisis
2
Guest Article

When the Window Opens: A Field Guide to Crisis Seizing

Written for UXM as a companion to the episode. Not theory—what Marina actually does when she walks into a failing system with a 90-day mandate and no authority to hire. Practical, specific, and unsettling in the best way.

11 min read April 2025 ◆ The Useful Crisis

Ideations

1 cluster
The Useful Crisis
S7 Ep. 4  ·  7 pieces  ·  April 2025