James Lang

James is a researcher by background, but wears several hats: strategist, product manager, community designer and coach. He was the UX Research Director at YouTube/Google, Product Manager at eBay, and Head of Research at cxpartners. James is the founder of Together By Design, a volunteer action research collective with a mission: to help people around the world create and nurture healthy communities, using the tools of experience design. He’s also working on a project to crowdsource future directions for UX research and consults as a fractional UX Director for startups.