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Home ›› Archives for Alla Slesarenko

Alla Slesarenko

As the Content Manager at OneReach.ai, Alla writes, edits, and reviews high volumes of content at the intersection of AI and UX. Guided by her motto, “Write without fear. Edit without mercy,” she believes in the power of words to convey impactful ideas and meaningful insights.

How Agentic AI is Reshaping Customer Experience: From Response Time to Personalization

  • Agentic AI, AI Automation, AI Ethics, AI Personalization, Artificial Intelligence, Customer Experience, Human-AI Collaboration, Machine Learning, Responsible AI

What if AI could not only speed up customer service but truly understand and personalize every interaction, all while respecting ethics and human connection? Discover how agentic AI is reshaping the future of customer experience beyond automation.

Article by Alla Slesarenko
IDEAS IN BRIEF
How Agentic AI is Reshaping Customer Experience: From Response Time to Personalization
  • The article explores how agentic AI is transforming customer experience by enabling faster, smarter, and highly personalized interactions.
  • It highlights the shift from reactive customer service to proactive, autonomous AI-driven systems that improve operational efficiency and customer satisfaction.
  • The piece emphasizes the importance of ethical AI use, including transparency, data privacy, and maintaining human-AI collaboration in service.
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6 min read

How Digital Twins Drive Innovation and Minimize Waste

  • Digital Twins, Future of Design, Innovation, New and Emerging Technologies, Sustainability, Tech Trends, Technology for the Common Good

Discover how digital twins are transforming industries by enabling innovation and reducing waste. This article delves into the power of digital twins to create virtual replicas, allowing companies to improve products, processes, and sustainability efforts before physical resources are used. Read on to see how this cutting-edge technology helps streamline operations and drive smarter, eco-friendly decisions

Article by Alla Slesarenko
IDEAS IN BRIEF
How Digital Twins Drive Innovation and Minimize Waste
  • The article explores how digital twins—virtual models of physical objects—enable organizations to drive innovation by allowing testing and improvements before physical implementation.
  • It discusses how digital twins can minimize waste and increase efficiency by identifying potential issues early, ultimately optimizing resource use.
  • The piece emphasizes the role of digital twins in various sectors, showcasing their capacity to improve processes, product development, and sustainability initiatives.
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5 min read
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