Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Design ›› A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

Member-only story

A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

by UX Magazine Staff
11 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

With so much noise and hyperbole surrounding today’s race for AI and hyper-automation, choosing a conversational AI platform is a daunting task.

You might be a problem solver at an enterprise aiming to accelerate adoption of AI and conversational technology, a designer looking to create more useful chatbot experiences, or analyst researching tools for iterative, rapid hyper-automation of workflows and business processes. No matter your level of experience or technical background, tools for designing and deploying conversational AI applications are getting easier and better, and some have focused their design around user experience. We took our best shot at evaluating and summarizing the list of top platforms that Gartner Research included in their 2019 Market Guide for Conversational Platforms. 

Become a member to read the whole content.

Become a member
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Tweet
Share
Post
Share
Email
Print

Related Articles

AI Is Flipping UX Upside Down: How to Keep Your UX Job, and Why Figma is a Titanic (It’s not for the Reasons You Think)

  • AI in Product Design, AI in UX, AI-First Design, Artificial Intelligence, Design Systems, Future of Design

AI is reshaping UX, and Figma may be sinking. As AI-driven systems minimize UI, traditional design roles must evolve — or risk becoming obsolete. Are you ready to adapt?

Article by Greg Nudelman
IDEAS IN BRIEF
AI Is Flipping UX Upside Down: How to Keep Your UX Job, and Why Figma is a Titanic (It’s not for the Reasons You Think)
  • The article explores the fundamental shift in UX as AI-first systems minimize the role of UI, rendering traditional design tools like Figma increasingly obsolete.
  • It introduces the “Iceberg UX Model,” illustrating how modern AI-driven interfaces prioritize functionality and automation over visual design.
  • The piece argues that UX professionals must shift their focus from UI aesthetics to AI-driven user experience, emphasizing use case validation, AI model integration, and data-informed decision-making.
  • It warns that designers who remain fixated on pixel-perfect layouts risk becoming obsolete, urging them to adapt by engaging in AI-driven UX strategies.
Read Article →
Share
Share:AI Is Flipping UX Upside Down: How to Keep Your UX Job, and Why Figma is a Titanic (It’s not for the Reasons You Think)
7 min read

The Ultimate Data Visualization Handbook for Designers

  • Data Science, Data visualization, Design Process, UI Design, UX Design

Data visualization isn’t just about charts — it’s about telling a clear and compelling story. This article unpacks a wide spectrum of essential principles for making data easy to understand, honest, and engaging. Ready to transform complex numbers into meaningful insights?

Article by Jim Gulsen
IDEAS IN BRIEF
The Ultimate Data Visualization Handbook for Designers
  • The article serves as a comprehensive guide for elevating visualization work, combining technical expertise with design principles to help designers transform raw data into meaningful insights.
  • It provides a point of reference for strategies, methods, and best practices to create more effective and impactful data visualizations.
  • The piece recommends tools and resources that design professionals can immediately implement to enhance the clarity and persuasiveness of their data storytelling.
Read Article →
Share
Share:The Ultimate Data Visualization Handbook for Designers
23 min read

The Post-UX Era

  • Artificial Intelligence, Human-Centered Design, UX Design

In the Post-UX Era, usability is the baseline. What truly sets products apart now? Emotion, story, and human connection. Discover why the future of design lies not in perfect flows, but in unforgettable experiences.

Article by Nate Schloesser
IDEAS IN BRIEF
The Post-UX Era
  • The article argues that UX has matured into a baseline expectation — usable, accessible, and consistent design is no longer a competitive edge but a standard.
  • It introduces the concept of HX (Human Experience), emphasizing emotional connection, identity, and narrative as the new frontier for impactful digital design.
  • Through sharp insights and vivid examples, it urges designers to move beyond flowcharts and functionality and toward crafting experiences that resonate, surprise, and feel human.
Read Article →
Share
Share:The Post-UX Era
7 min read
✕

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

Tell us about you. Enroll in the course.

    ✕

    This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

    Accept policy