Accessibility, Consumer products, Customer Experience, Design, Design Theory, Information Design and Architecture, Privacy and Data Security, Product design, Software as a Service, Technology, Technology for the Common Good, Usability
Things like technology, privacy, or accessibility aren’t plug-and-play components, but a vital part of what makes a service good for users.
Accessibility, Artificial Intelligence, Business Value and ROI, Cloud Computing, Conversational Design, Customer Experience, Design, Design Tools and Software, Development, Employee Experience, Enterprise Products, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Systems and Intranets, Product design, Prototypes, Requirements and Specifications, Software, Software as a Service, Technology, Voice & Natural Language
There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.