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Requirements and Specifications

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Just what are the differences between user stories and use cases? Don’t they have the same goals? But, user stories and use cases are not quite the same.

Share:User stories vs use cases: how they stack up
10 min read

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

Share:A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms
11 min read

Thinking about essential issues in content design and adhering to a style guide helps ensure your content is both correct and consistent.

Share:Sweat the Small Stuff
7 min read

In UX design, applying a solid sense of probability often determines whether we come out ahead or behind.

Share:Probability: A UX Designer’s Second-Best Friend
9 min read

Making your website compliant with WCAG and ADA benefits everyone, not just those with disabilities.

Share:15 Website Accessibility Tips That Increase Everyone’s Engagement
4 min read

We’re moving out of the industrial age and into an era marked by a focus on service design, giving UXers a chance to expand and deepen their offerings.

Share:Experience Design in the Post-Industrial World
5 min read

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