Article No. 1959 | August 12, 2021
According to the founders of Ludwig, a linguistic search engine that uses NLP to help improving English writing, three different approaches might help to understand customers’ needs and build better products. In this article, you will explore the hard-learned lessons that allowed the start-up to stand out from the competition and delight its users.
Article No. 1925 | May 13, 2021
At its most basic, journey mapping is a compilation of user goals and actions into a timeline. This timeline is further enhanced by adding user thoughts and emotions, resulting in a cohesive narrative or story. This story is used to convey insightful details that add value to the design process.
Article No. 1790 | July 10, 2020
The race toward hyper-automation is marked by pitfalls and staggering opportunities
Article No. 1730 | March 24, 2020
In the current crisis, there is an enormous amount of people working from home, how does your interface react?
Article No. 1705 | December 11, 2019
There’s a ton of noise, promises and exaggerations flying around. Here's a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.
Article No. 1657 | July 15, 2016
Four e-commerce Homer Simpson moments, and how they were rectified leveraging customer experience insights
Article No. 1606 | April 20, 2016
User research is an immensely valuable tool to improve an enterprise product’s user experience and business value.
Article No. 1604 | April 18, 2016
For an enterprise product to achieve the greatest success, companies should deliver an experience for users that meets the same standards evident in consumer products.
Article No. 1600 | April 11, 2016
Whether developing software in the ecommerce, biotech, storage, or security industries, there are five philosophies that shape an approach to enterprise UX.
Article No. 1599 | April 8, 2016
Powerful service partnerships are beginning to emerge that are able to better respond to changes in customer needs, desires and expectations.
Article No. 1595 | April 1, 2016
We talk with UserZoom CEO Alfonso de la Nuez about the importance of user testing, how to recruit panelists, and why research is an inspiration.
Article No. 1567 | January 15, 2016
Prototyping facilitates rapid iteration and fail-fast (and learn-fast) experimentation, and helps the whole product team push technical limits.
Article No. 1559 | December 21, 2015
Empathy is the key to creating a UX that will actually make users happy, and a truly empathetic UX begins even before there’s a product to design.
Article No. 1535 | September 9, 2015
We talk with Joe Natoli, enterprise UX consultant and author of the new book, Think First.
Article No. 1511 | July 23, 2015
Excel: "Is it possible the file was moved, renamed or deleted?" User: "OK"
Article No. 1421 | April 7, 2015
When designing experiences for enterprises, what happens when the problems we face get so big that we can no longer see or understand the whole?
Article No. 1414 | March 25, 2015
Designing rewarding experiences for enterprise users means observing and learning from people who are extremely distributed and specialized.
Article No. 1403 | March 5, 2015
We're developing a special coffee for winners of the Design for Experience awards
Article No. 1385 | February 4, 2015
You can get free book from Rosenfeld Media by recommending someone for a Design for Experience award.
Article No. 1381 | January 29, 2015
The power has shifted to consumers and, in 2015, companies will need to be focused and flexible in order to create experiences that succeed.
Article No. 1374 | January 19, 2015
Users are accustomed to great experience design in consumer apps, and you can up productivity and improve bottom lines by giving them similar experiences at work.
Article No. 1373 | January 9, 2015
Design for Experience award winner Lookback proves that giving UX practitioners rewarding experiences can be a recipe for success.
Article No. 1360 | December 17, 2014
Creating interfaces that reward your users and your employees is challenging work that can yield beautiful results and boost your bottom line.
Article No. 1348 | November 24, 2014
The 2014 international Design for Experience awards program, presented by UX Magazine, is now accepting applications and recommendations.
