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A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

  • Accessibility, Artificial Intelligence, Business Value and ROI, Cloud Computing, Conversational Design, Customer Experience, Design, Design Tools and Software, Development, Employee Experience, Enterprise Products, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Systems and Intranets, Product design, Prototypes, Requirements and Specifications, Software, Software as a Service, Technology, Voice & Natural Language

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

Article by UX Magazine Staff
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11 min read

5 Steps to Successful Enterprise UX Research

  • Enterprise Products, Research Methods and Techniques, Team Dynamics, User Reported Feedback

User research is an immensely valuable tool to improve an enterprise product’s user experience and business value.

Article by Rian van der Merwe
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9 min read
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The Future of Enterprise Design Is Consumer-Grade UX

  • Browsers, Business UX Leaders, Cloud Computing, Consumer products, Customer Experience, Design, Design Tools and Software, Enterprise Products, Google, Interface and Navigation Design, Product design, Software, Software as a Service, Technology, Usability

For an enterprise product to achieve the greatest success, companies should deliver an experience for users that meets the same standards evident in consumer products.

Article by Amanda Linden
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7 min read
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The Best Enterprise UX Is the One You Never See

  • Accessibility, Customer Experience, Design, Design Tools and Software, Enterprise Products, Interface and Navigation Design, Simplicity, Software as a Service

Whether developing software in the ecommerce, biotech, storage, or security industries, there are five philosophies that shape an approach to enterprise UX.

Article by Sean B. Walter
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4 min read
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The Value Impact of Service Partnerships

  • Business Value and ROI, Consumer products, Customer Experience, E-commerce, Enterprise Products, New and Emerging Technologies, Team Dynamics, Technology, The Business of UX, Vendor-Client Relationships, Working With Stakeholders

Powerful service partnerships are beginning to emerge that are able to better respond to changes in customer needs, desires and expectations.

Article by Nour Diab Yunes
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4 min read
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