Artificial Intelligence

Featured on Artificial Intelligence

Article No. 1709 | January 14, 2020
How can Federal decision-makers use Conversational AI to improve Customer Experience?
by Jen Baird, Jonathan Alcabes
The ability to have seamless experiences across channels (even across competitor platforms) defines what we expect to see everywhere.
Article No. 1706 | December 31, 2019
Why This UX Role Will Grow Fastest In 2020
by
“The rise in hiring conversational designers seems to be happening at a much faster clip than when companies started hiring internal UXers 10 years ago”
Article No. 1705 | December 11, 2019
A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms
by
There’s a ton of noise, promises and exaggerations flying around. Here's a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

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“If your competitor is racing towards AI and you don’t, they will crush you.” – ELON MUSK
 

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