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Artificial Intelligence

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UX is More Than Screens: The Art of Designing Emotions

  • Artificial Intelligence, Design Thinking, Digital Transformation, Empathy, Human-Centered Design, UX Strategy

UX isn’t just about screens — it’s about feelings. This article explores why the future of UX depends on blending artificial and emotional intelligence to create truly human experiences.

Article by Krystian M. Frahn
IDEAS IN BRIEF
UX is More Than Screens: The Art of Designing Emotions
  • The article shows how Steve Jobs’ shift from “form follows function” to “form follows emotion” transformed design into a deeply human practice centered on empathy.
  • It explains that emotions drive perception, usability, and loyalty — making emotional intelligence essential to meaningful user experiences.
  • The piece argues that the future of UX lies in uniting artificial and emotional intelligence to create technology that feels truly human.
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6 min read

The Psychology of Trust in AI: Why “Relying on AI” Matters More than “Trusting It”

  • AI in UX, Artificial Intelligence, Cognition, Human-AI Interaction, Human-Centered Design, Psychology, Psychology and Human Behavior, User Research, UX Design

Trusting AI isn’t the goal — relying on it is. This article explores why human trust and AI reliance are worlds apart, and what UX designers should focus on to make AI feel dependable, not human.

Article by Verena Seibert-Giller
IDEAS IN BRIEF
The Psychology of Trust in AI: Why “Relying on AI” Matters More than “Trusting It”
  • The article argues that “reliance,” not “trust,” is the right way to think about users’ relationship with AI.
  • It explains that human trust and AI reliance are driven by different psychological mechanisms.
  • The piece highlights that predictability, transparency, and control make users more willing to rely on AI.
  • It concludes that users don’t need to trust AI as a partner — only rely on it as a dependable tool.
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4 min read

Designing the Invisible between humans and technology: My Journey Blending Design and Behavioral Psychology

  • Artificial Intelligence, Cognition, Design Psychology, Human-Centered AI, Human-Computer Interaction, Interaction Design, Psychology and Human Behavior, UX Design

Designing for AI goes beyond buttons and screens; it’s about building invisible connections of trust, understanding, and psychology between humans and technology.

Article by Anina Botha
IDEAS IN BRIEF
Designing the Invisible between humans and technology: My Journey Blending Design and Behavioral Psychology
  • The article explores the shift from designing visible interfaces to shaping invisible psychological connections between humans and AI.
  • It emphasizes that trust, reliability, and understanding are more critical design challenges than traditional UI or UX elements.
  • The piece argues that AI design is less about predefined flows and more about building relationships grounded in psychology and human behavior.
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4 min read

The Long Conversation Problem

  • AI Alignment, AI Ethics, Artificial Intelligence, Human-Computer Interaction, Psychology, UX Design

When AI safety turns into visible surveillance, trust collapses. This article exposes how Anthropic’s “long conversation reminder” became one of the most damaging UX failures in AI design.

Article by Bernard Fitzgerald
IDEAS IN BRIEF
The Long Conversation Problem
  • The article critiques Anthropic’s “long conversation reminder” as a catastrophic UX failure that destroys trust.
  • It shows how visible surveillance harms users psychologically, making them feel judged and dehumanized.
  • The piece argues that safety mechanisms must operate invisibly in the backend to preserve consistency, dignity, and collaboration.
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9 min read

The Quintessential Truths of How to Shape AI as a Business Product Integrator Instead of Generative Facilitators

  • Artificial Intelligence, Human-Centered AI, Product Management, UX Design

Discover how AI can truly empower professionals, guide decisions, and seamlessly integrate into workflows, making work smarter, not harder.

Article by Mauricio Cardenas
IDEAS IN BRIEF
The Quintessential Truths of How to Shape AI as a Business Product Integrator Instead of Generative Facilitators
  • The article argues that AI should act as a business product integrator, not just a generative facilitator.
  • It also emphasizes guiding users, building trust through transparency, improving efficiency, and handling edge cases gracefully.
  • The piece highlights real-world examples where AI-enhanced workflows, supported decision-making, and strengthened professional confidence.
  • It concludes that AI’s true value lies in integration, context-awareness, and UX, transforming processes rather than impressing with novelty.
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5 min read

AI in UX Design: How Artificial Intelligence is Shaping User Experiences

  • Accessibility, AI Personalization, Artificial Intelligence, Automation in Design, User Experience, User Research, UX Design

AI isn’t replacing designers — it’s making them unstoppable. From personalization to prototyping, discover how AI is redefining the future of UX.

Article by Nayyer Abbas
IDEAS IN BRIEF
AI in UX Design: How Artificial Intelligence is Shaping User Experiences
  • The article shows how AI enhances designers rather than replacing them.
  • It highlights AI’s role in personalization, research, prototyping, and accessibility.
  • The piece concludes that AI amplifies human creativity and drives better user experiences and business growth.
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3 min read
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