Artificial intelligence (AI) could soon surpass human intelligence. Having both advantages and disadvantages, it still creates powerful opportunities and produces more accurate customer-behavior models.
Historically, the values of gender-caste-based minority have been systematically excluded from even being tallied, resulting in gender-biased or gender-invisible prior statistics.
An expert’s view on the massive strategic opportunities and potential challenges of leveraging conversational AI solutions
AI can optimize pivotal moments of interaction with customers to create market-differentiating experiences.