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How designers can use systems thinking to impact enterprise software strategy

  • Customer Experience, Design, Software, Usability, UX Education, UX Magazine

Using systems thinking can have a positive impact on enterprise software strategies. A few tips on how to implement it in the design process.

IDEAS IN BRIEF
How designers can use systems thinking to impact enterprise software strategy
  • Using systems thinking can have a dramatic, positive impact on enterprise software strategies.
  • In the software design world, systems thinking is a way to keep the detailed complexities of user flows tucked away so you can understand the mental model of the system as a whole.
  • Systems thinking can be used in many ways depending on the problem to be solved or the point of view you are seeking to support, influence or change.
  • Where to start:
    • The user
    • The general system
    • The visual elements
  • Things that help you understand if you are heading in the right direction:
    • Alignment and Feedback — leverage your findings by recommending how to improve or suggest new solutions, from the users point of view.
    • Awareness — make sure the artifact is presented in a way others can follow along or reference it on their own.
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7 min read
How designers can use systems thinking to impact enterprise software strategy

Navigating Uncertainty

  • Accessibility, Artificial Intelligence, Behavioral Science, Business Value and ROI, Consumer products, Conversational Design, Design, Design Tools and Software, Enterprise Products, Product design, Software

In the current crisis, there is an enormous amount of people working from home, how does your interface react?

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6 min read

A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

  • Accessibility, Artificial Intelligence, Business Value and ROI, Cloud Computing, Conversational Design, Customer Experience, Design, Design Tools and Software, Development, Employee Experience, Enterprise Products, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Systems and Intranets, Product design, Prototypes, Requirements and Specifications, Software, Software as a Service, Technology, Voice & Natural Language

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

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11 min read

Announcing Winners of the 2016 UX Magazine Awards!

  • Accessibility, Business UX Leaders, Consumer products, Design, Design for Experience Awards, Design Tools and Software, E-commerce, Global Products and Localization, Government and Public Services, Healthcare, Information Design and Architecture, Interface and Navigation Design, Internal Company Dynamics, Internal Company Systems and Intranets, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personal and Professional Development, Personas, Presentations, Product Releases and Redesigns, Prototypes, Research Methods and Techniques, Software, Team Dynamics, Technology, Technology for the Common Good, The Business of UX, Usability, UX Magazine

All the winners have been chosen! Take a look.

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6 min read

The Future of Enterprise Design Is Consumer-Grade UX

  • Browsers, Business UX Leaders, Cloud Computing, Consumer products, Customer Experience, Design, Design Tools and Software, Enterprise Products, Google, Interface and Navigation Design, Product design, Software, Software as a Service, Technology, Usability

For an enterprise product to achieve the greatest success, companies should deliver an experience for users that meets the same standards evident in consumer products.

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7 min read

Oh Hi There, Bot

  • Internal Company Systems and Intranets, New and Emerging Technologies, Product design, Software, Software as a Service, Team Dynamics, Technology, Usability, Web

When designing your own Slack bot, you need to keep three UX considerations in mind: discovery, onboarding, and basic interaction.

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8 min read

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