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Software as a Service

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Things like technology, privacy, or accessibility aren’t plug-and-play components, but a vital part of what makes a service good for users.

Article by TJ Harrop, Tim de Sousa
Share:What privacy pros can learn from service design
6 min read
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There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

Article by UX Magazine Staff
Share:A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms
11 min read

For an enterprise product to achieve the greatest success, companies should deliver an experience for users that meets the same standards evident in consumer products.

Article by Amanda Linden
Share:The Future of Enterprise Design Is Consumer-Grade UX
7 min read
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In the Experience of Things, everything that we use and interact with in our daily lives is starting to build a computing mesh around us.

Article by Peter Eckert
Share:Embracing the Evolution Toward the Experience of Things
7 min read
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Whether developing software in the ecommerce, biotech, storage, or security industries, there are five philosophies that shape an approach to enterprise UX.

Article by Sean B. Walter
Share:The Best Enterprise UX Is the One You Never See
4 min read
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We talk with UserZoom CEO Alfonso de la Nuez about the importance of user testing, how to recruit panelists, and why research is an inspiration.

Article by Gigi Peccolo
Share:In Conversation with Alfonso de la Nuez
6 min read
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