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Software as a Service

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When designing your own Slack bot, you need to keep three UX considerations in mind: discovery, onboarding, and basic interaction.

Share:Oh Hi There, Bot
8 min read

Big data, smart mobile technology and connected devices are combining to allow us to build a new type of smart digital service: Living Services.

Share:Designing for the Future Self
4 min read

Usability Matters invites you to take their service design heuristics into the field and discover what they can do for your organization.

Share:Taking Service Design into the Field
3 min read

Here they are! The winners of the 2014 international Design for Experience awards.

Share:Announcing Winners in the 2014 Design for Experience Awards
10 min read

How a design team brought the Boston School District into the 21st century (and won a Design for Experience award) by focusing on parents as users.

Share:Transforming the Public Sector, One Experience at a Time
3 min read

The application deadline in the Design for Experience awards has been extended to March 14.

Share:Application Deadline Extended in the DfE Awards
1 min read

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