Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Design ›› A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

Member-only story

A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

by UX Magazine Staff
11 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

With so much noise and hyperbole surrounding today’s race for AI and hyper-automation, choosing a conversational AI platform is a daunting task.

You might be a problem solver at an enterprise aiming to accelerate adoption of AI and conversational technology, a designer looking to create more useful chatbot experiences, or analyst researching tools for iterative, rapid hyper-automation of workflows and business processes. No matter your level of experience or technical background, tools for designing and deploying conversational AI applications are getting easier and better, and some have focused their design around user experience. We took our best shot at evaluating and summarizing the list of top platforms that Gartner Research included in their 2019 Market Guide for Conversational Platforms. 

Become a member to read the whole content.

Become a member
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Tweet
Share
Post
Share
Email
Print

Related Articles

Inclusive Login Starts at the First Step

  • Inclusion, Inclusive Design, UX Design

Uncover an inclusive design approach to the most common point of friction.

Article by Shannon Joycelyn
IDEAS IN BRIEF
Inclusive Login Starts at the First Step
  • The article examines how traditional password-based login systems fail a significant portion of legitimate users, particularly older adults and those in non-Western usage contexts, and argues for recognition-based authentication as a more inclusive alternative, drawing on the curb-cut effect to show that designing for constrained conditions ultimately improves the experience for everyone.
Read Article →
Share
Share:Inclusive Login Starts at the First Step
5 min read

Acquired Savant Syndrome in Design: Skill, Obsession, or Exploitation?

  • Behavioral Design, Cognitive Science, Design Ethics, Empathy, Ethical UX Series, Neuroscience, Psychology and Human Behavior, UX Design, UX Research

Find out how UX culture mistakes burnout for brilliance and what it’s really costing designers, researchers, and the products they build.

Article by Tushar Deshmukh
IDEAS IN BRIEF
Acquired Savant Syndrome in Design: Skill, Obsession, or Exploitation?
  • The piece explores the metaphorical parallels between acquired savant syndrome and modern UX culture, arguing that the industry dangerously romanticizes obsession and burnout-driven brilliance over sustainable skill and calling on designers, researchers, and leaders to redefine excellence through ethical, well-paced, and mentally healthy creative practice.
Read Article →
Share
Share:Acquired Savant Syndrome in Design: Skill, Obsession, or Exploitation?
6 min read

Gamification or Manipulation? Understanding the Ethics of Engagement Loops

  • Behavioral Design, Ethical Design, Ethical UX Series, Product Design, UX Design

Examine the boundaries of engagement and envision the ideal ethical design.

Article by Tushar Deshmukh
IDEAS IN BRIEF
Gamification or Manipulation? Understanding the Ethics of Engagement Loops
  • The article examines the fine line between ethical gamification and psychological manipulation in UX design, contrasting harmful engagement loops, such as Snapchat streaks and casino-style mobile games, with genuinely empowering examples like Duolingo and Khan Academy, while offering designers a framework of ethical questions to ensure their work elevates users rather than exploits them.
Read Article →
Share
Share:Gamification or Manipulation? Understanding the Ethics of Engagement Loops
5 min read
✕

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

✕

Get Paid to Test AI Products

Earn an average of $100 per test by reviewing AI-first product experiences and sharing your feedback.

    Tell us about you. Enroll in the course.

      ✕

      This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

      Accept policy