Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Design ›› A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

Member-only story

A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms

by UX Magazine Staff
11 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

There’s a ton of noise, promises and exaggerations flying around. Here’s a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.

With so much noise and hyperbole surrounding today’s race for AI and hyper-automation, choosing a conversational AI platform is a daunting task.

You might be a problem solver at an enterprise aiming to accelerate adoption of AI and conversational technology, a designer looking to create more useful chatbot experiences, or analyst researching tools for iterative, rapid hyper-automation of workflows and business processes. No matter your level of experience or technical background, tools for designing and deploying conversational AI applications are getting easier and better, and some have focused their design around user experience. We took our best shot at evaluating and summarizing the list of top platforms that Gartner Research included in their 2019 Market Guide for Conversational Platforms. 

Become a member to read the whole content.

Become a member
post authorUX Magazine Staff

UX Magazine Staff
UX Magazine was created to be a central, one-stop resource for everything related to user experience. Our primary goal is to provide a steady stream of current, informative, and credible information about UX and related fields to enhance the professional and creative lives of UX practitioners and those exploring the field. Our content is driven and created by an impressive roster of experienced professionals who work in all areas of UX and cover the field from diverse angles and perspectives.

Tweet
Share
Post
Share
Email
Print

Related Articles

AI Boosts for UI/UX Designers: Fast Growth with Smart Tools

  • AI in UX, Design Tools and Software, Design Workflow, Product Design, UX Design

AI is changing how designers work — speeding up workflows, sparking creativity, and taking care of the tedious parts. But it’s not here to replace designers — it’s here to amplify their insight, empathy, and impact.

Article by Nayyer Abbas
IDEAS IN BRIEF
AI Boosts for UI/UX Designers: Fast Growth with Smart Tools
  • The article explores how AI transforms UI/UX design by automating repetitive tasks, speeding up workflows, and enhancing creativity across ideation, prototyping, and research.
  • It argues that AI empowers rather than replaces designers, freeing them to focus on insight, empathy, and strategy while maintaining ethical and user-centered design.
Read Article →
Share
Share:AI Boosts for UI/UX Designers: Fast Growth with Smart Tools
5 min read

AI, Early-Career Jobs, and the Return to Thinking

  • Artificial Intelligence, Design Automation, Design Career, Future of Work

AI didn’t just change work — it removed the starting point. This piece explores what happens when early-career jobs vanish, and why the most “future-proof” skills might be the oldest ones.

Article by Pavel Bukengolts
IDEAS IN BRIEF
AI, Early-Career Jobs, and the Return to Thinking
  • The article illustrates how AI is quickly taking over beginner-level jobs that involve routine work.
  • The piece argues that the skills that remain most valuable are human ones, like critical thinking, communication, big-picture understanding, and ethics.
  • It suggests that companies must decide whether to replace junior staff with AI or use AI to help train and support them.
Read Article →
Share
Share:AI, Early-Career Jobs, and the Return to Thinking
5 min read

How UX Design is Revolutionising Medtech Cost Efficiency

  • Healthcare, Technology, UX Design

Discover how human-centered UX design is transforming medtech by cutting costs, reducing errors, and driving better outcomes for clinicians, patients, and healthcare providers alike.

Article by Dennis Lenard
IDEAS IN BRIEF
How UX Design is Revolutionising Medtech Cost Efficiency
  • The article explains how strategic UX design in medtech improves cost efficiency by enhancing usability, reducing training time, and minimizing user errors across clinical workflows.
  • The piece argues that intuitive, user-centered interfaces boost productivity, adoption rates, and patient outcomes while lowering support costs and extending product lifecycles, making UX a crucial investment for sustainable growth and ROI in healthcare technology.
Read Article →
Share
Share:How UX Design is Revolutionising Medtech Cost Efficiency
7 min read
✕

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

✕

Get Paid to Test AI Products

Earn an average of $100 per test by reviewing AI-first product experiences and sharing your feedback.

    Tell us about you. Enroll in the course.

      ✕

      This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

      Accept policy