We stand with Ukraine and our team members from Ukraine.

The Community Of Over 578,000

Home ›› Business Value and ROI ›› 6 Key Questions to Guide International UX Research ›› small_16 ›› Seven UX Resolutions for App Design in 2014

Seven UX Resolutions for App Design in 2014

by Drew Davidson
3 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

With 2014 off to a roaring start, here are seven resolutions for designers to follow when designing apps in the new year.

Many innovative trends came into their own this year where experience design and application development converge, specifically the simplicity of flat design and the user-friendly functionality of cross-platform design.

Each of these was a welcome improvement for all app users, and with the new year approaching, this is a great time for app designers to make some UX resolutions for even better digital experiences in 2014.

 

1. I will not use lengthy setup wizards

Users should be able to get inside an app and/or through a setup process without being forced to enter all their profile/account information at the very beginning. Regardless of how important this data is, apps that are built with UX in mind must be designed to offer users the option to enter this information whenever they want to.

2. I will limit feature tours

Multi-page explanations of an app are confusing and the opposite of user-friendly. Well-designed apps and web services should be easy to use and understand, so not only should there be no need for more than three pages of information on usage, if there does need to be a lengthy explanation, it should be provided as users move naturally though the platform.

3. I will leverage retina-level graphics

Anything less just looks unprofessional.

4. I will not blindly follow user requests

Many companies will ask users or internal stakeholders about what design elements they’d like to see incorporated into a web app or service, without doing any research to see if these requests will actually provide the best experience for those users. Ultimately, this approach is destined to end in failure: not only will it fail to solve foundational problems, it may even create new issues.

5. I will not overuse notifications

I’ve heard many people express frustration with the way certain apps abuse their notification systems. Companies think it’s no big deal to send out a plethora of notifications to users, but it’s actually a huge turnoff, the result being that users end up turning off notifications altogether. That’s never a good thing.

New Year’s app design resolution for 2014: I will not blindly follow user requests

6. I will stop using hub and spoke design

The hub and spoke design model refers to design that’s architected around a central hub, with all traffic start there and moving out along spokes that ultimately have to be reversed to get back to that central point. The hub turns into a dashboard that’s purely navigational, forcing users to click something before they can get anywhere else within the app. Let’s see more dynamic hubs in 2014, ones that provide information as well as navigation rather than simply directing traffic to other areas of a site or application.

7. I will not build siloed apps

Applications or web services that don’t allow single sign-on (SSO) options should definitely look to remedy this in 2014. Giving users the option to sign in or sign up through an email or social media account not only helps battle password fatigue, it also allows the app to capture necessary account information. Companies should also take advantage of deep-linking between apps, which supports more efficient interactions with less app-switching frustration. Now that iOS and Android support it, apps need to take advantage.

What are some of your app design resolutions for 2014? Share them on Twitter (#AppResolution) or in the comments below.

 

Image of after party cleanup courtesy Shutterstock

post authorDrew Davidson

Drew Davidson,

Drew Davidson is the Vice President of Design at ÄKTA, a digital experience and engagement consultancy. Drew graduated from Purdue University with a bachelor's degree in Cognitive Psychology and a master's in Computer Technology, and his career has allowed him to bring his knowledge of the user experience field to companies across the country, including Nielsen, Motorola, eBay, and NASA. In 2006, Drew won Motorola's People's Choice Award for the best portrayal of a seamlessly mobile society, and in 2013, Business Insider named Drew one of the top 75 technology designers.

Tweet
Share
Post
Share
Email
Print

Related Articles

The project was to design a platform that educates and supports the wishes of those passing, as well as those who are left to mourn by using the design thinking process model.

YOU GOT THIS: An App Designed to Connect, Educate and Empower People Through Their Loss
  • The author designed a platform to educate and support the wishes of those passing, as well as those who are left to mourn.
  • The challenge was to understand the sensitive process of EOL (End of Life) Care and what individuals need.
  • The author’s idea was to create an app that would:
    • Perform daily check-ins
    • Provide resources
    • Provide tips
    • Connect people
  • The author’s approach to this challenge was based on the design thinking process model.
  • The author of this article unpacks the research process:
    • Qualitative analysis
    • Competitive analysis & industry standards
    • User interviews
    • Ideation
    • Prototyping
  • Key takeaways: 
    • Make MVP a key to staying focused
    • Keep iterating
Share:YOU GOT THIS: An App Designed to Connect, Educate and Empower People Through Their Loss
8 min read
YOU GOT THIS: An App Designed to Connect, Educate and Empower People Through Their Loss

An ultimate guide to conversational UX (CUX). Conversational UX principles.

Conversational Design
  • The author defines “conversational UX as a user experience that combines chat, voice or any other natural language-based technology to mimic a human conversation.”
  • The author looks at the following conversational UX Principles:
    •  Affordances
    • Signifiers
    • Feedback
  • Conversational user interface & principles:
    • Cooperative Principle (discover hidden intentions)
    • Turn-Taking (give users a space to interact)
    • Context-aware (in context / out of context)
  • While designing virtual assistants, the author suggests taking two things into consideration:
    1. How to set user expectations and educate users about what their assistants can do
    2. How to help these users
Share:Conversational Design
8 min read
Conversational Design

Co-design community offers opportunities to connect and exchange with others, using creative and participatory methods. Learn more about a new online network of practitioners wanting to learn more about participatory design that is open to people all over the world.

Why I’m Launching a Co-Design Community of Practice
  • The author shares her ideas and experiences that have inspired her to launch a co-design community of practice.
  • The article covers:
    • How CoDesignCo emerged
    • What difference this community aspires to create
    • The CoDesignCo offers opportunities to connect and exchange with others, using creative and participatory methods
Share:Why I’m Launching a Co-Design Community of Practice
5 min read
Why I’m launching a co-design community of practice

This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and