Article No. 1873 | January 5, 2021
These days we have seen companies’ executives rolling up their sleeves to develop new solutions that kept their companies on the frontline of their market. We have also seen companies that failed, not willing to change, now losing revenue. So how is it that some companies turned their innovation practices into a competitive advantage and others are chasing their tails in this unprecedented time?
Article No. 1831 | September 29, 2020
For this case study, I will be focusing on the modern music streaming platform — Spotify.
Article No. 1831 | September 28, 2020
A conversation with Lyft Product Designer Kyo Kim
Article No. 1673 | February 17, 2017
We are happy to announce the winners of the 2016 UX Magazine Awards. This program recognizes excellence in products, teams, and services, and aims to bring valuable lessons from these leading examples of mastery in UX to the broader community. See the list of winners below and check out uxmag.com in coming months for a more detailed articles of every winning entry!
Article No. 1639 | June 20, 2016
Clicktale is a Software-As-A-Service, cloud-based analytic system and service that allows you to visualize your customer’s experience on your website from their perspective.
Article No. 1550 | October 12, 2015
We're moving out of the industrial age and into an era marked by a focus on service design, giving UXers a chance to expand and deepen their offerings.
Article No. 1544 | September 28, 2015
The same principles that govern architecture in the physical world hold sway in the world of digital design.
Article No. 1532 | September 2, 2015
As technology and experience design both continue to gain influence over our lives, it's crucial that we understand what we mean when we say what we say.
Article No. 1528 | August 27, 2015
A review of Fitbit Flex—the popular piece of wearable technology that tracks your physical activity—finds the useful device hamstrung by a few design flaws.
Article No. 1523 | August 18, 2015
Fast-casual dining giant Panera Bread has given some of their restaurants an experience design overhaul that racks up more hits than misses.
Article No. 1508 | July 20, 2015
A two-pronged strategy for dealing with the Dark Patterns that deceive users, frustrate designrs, and ruin the reputations of organizations and companies of all shapes and sizes.
Article No. 1506 | July 15, 2015
Forging real emotional connections with users takes the guts to protect the soul of your design, to be bold and vulnerable, and look through the customer lens.
Article No. 1505 | July 14, 2015
A review of the the Paychex Flex iOS app shows areas where employee benefits and payroll companies can make great improvements in mobile experience design.
Article No. 1458 | June 30, 2015
Offering multiple channels for users to interact with your business isn't enough. You need to put them at the center of a seamless omni-channel ecosystem.
Article No. 1452 | June 16, 2015
We talk with Dan Ward—author of The Simplicity Cycle—about R2D2, design for dentistry, and why simplicity isn't the point.
Article No. 1451 | June 15, 2015
It's possible to predict the success of wearable technology by weighing the price, setup, and learning curve against the value the device brings to users' lives.
Article No. 1450 | June 11, 2015
An excerpt from the new O'Reilly book, Designing Connected Products: UX design for the internet of things, explores considerations UXers need to be aware of.
Article No. 1449 | June 9, 2015
Products and services that build deeper connections with customers are the result of a design process infused with emotion.
Article No. 1445 | June 2, 2015
Want to give users an on-demand service they keep coming back to? Make sure to know your product, educate your users, and build trust.
Article No. 1442 | May 26, 2015
We talk with information architect Alberta Soranzo about mountains of data, mixtapes, and the digital legacy you leave behind.
Article No. 1437 | May 14, 2015
A Q&A with Matt Morey, the guy who wrote the book on developing apps for the Apple Watch.
Article No. 1436 | May 13, 2015
Adapting to user feedback in a timely and effective manner can be difficult, so product managers need a framework to process and analyze user engagement.
Article No. 1434 | May 8, 2015
Here they are! The winners of the 2014 international Design for Experience awards.
Article No. 1432 | May 4, 2015
The difference between creating good experiences and amazing experiences often comes down to how thoughtful we can remain during the design process.