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Working With Stakeholders

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Powerful service partnerships are beginning to emerge that are able to better respond to changes in customer needs, desires and expectations.

Share:The Value Impact of Service Partnerships

Due to the newness of the field and the relative ignorance still surrounding the term “UX Designer,” different companies expect vastly different things from the same job.

Share:The Differing Roles of the UX Designer

By applying the Pareto Principle to user research, you can identify the top percentage of your product’s usability issues and feature gaps, then jump in and fix them.

Share:Pareto Principle-Based User Research

Guiding your organization to achieve an experience-first mindset means understanding your context, building connections, and communicating your intention.

Share:Succeeding as a New Leader in Customer Experience

“X: The Book” is both a crash course in architecting great experiences and simultaneously a must-read for any designer looking to brush up on his trade.

Share:Book Review – “X: The Experience When Business Meets Design”

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