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Form design

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Fast-casual dining giant Panera Bread has given some of their restaurants an experience design overhaul that racks up more hits than misses.

Share:The Pleasures and Pain-Points of Panera 2.0
6 min read

Users assess the perceived cognitive load of engaging with your product or service based on environmental cues they might not even be aware of—design accordingly.

Share:The Environmental Cues that Affect our Online Decisions
6 min read

Adapting to user feedback in a timely and effective manner can be difficult, so product managers need a framework to process and analyze user engagement.

Share:Take Insights in Stride: Using iterative experiments in product development
5 min read

Are sites slighting members by giving “Sign Up” buttons more prominence than “Sign In” buttons?

Share:Don’t Make Your Members Feel Small #wtfUX
2 min read

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