Article No. 1909 | March 30, 2021
In this article, we’ll look at how some top SaaS companies deflect user cancellations and keep churn rates in the green and how you can implement smart UX to deflect product cancellations.
Article No. 1899 | March 9, 2021
Exploring the challenges of creating a secure login experience for those with impaired vision who are unfamiliar with technology.
Article No. 1868 | December 23, 2020
Micro-interactions provide feedback to the user by letting them know the status of an interaction, like a loading bar. Helping users see direct, real-time results of their interactions enhance the sense of direct manipulation to which users respond favorably — when they press a button, they immediately know action has been triggered, giving a sense of control.
Article No. 1798 | July 22, 2020
While we often can’t control the circumstances, some impediments shouldn’t even happen in the first place.
Article No. 1793 | July 15, 2020
Article No. 1792 | July 14, 2020
Transformation has to be driven by everybody, not just by climate groups, and we have a responsibility to use our influence to drive this.
Article No. 1781 | June 24, 2020
With over 40 million users, Venmo has mastered being an application that allows people to easily make payments and requests. However, it lacks group functionality.
Article No. 1778 | June 19, 2020
As it stands today, consumption of content is at an all-time high, and it’s on its way upwards.
Article No. 1774 | June 15, 2020
Gaining UI inspiration from the past.
Article No. 1594 | March 30, 2016
LinkedIn’s messaging center recently shook up the function of the return key, causing users to make errors and feel apprehensive about future usage of the chat feature.
Article No. 1591 | March 21, 2016
An excerpt from the new O'Reilly book, Information Architecture, 4th Edition, explores how information architecture infuses products with meaning and a sense of place.
Article No. 1586 | March 9, 2016
Thinking about essential issues in content design and adhering to a style guide helps ensure your content is both correct and consistent.
Article No. 1585 | March 7, 2016
In UX design, applying a solid sense of probability often determines whether we come out ahead or behind.
Article No. 1575 | February 8, 2016
Had Google thought more about probability than about throwing in their existing technology just because they could, they would have left autosuggest out.
Article No. 1562 | December 30, 2015
UX Magazine contributors give us their predictions for the trends and developments that will shape experience design in 2016.
Article No. 1551 | October 14, 2015
A review of our own social login and commenting experience finds some fixable flaws that might be hindering engagement.
Article No. 1539 | September 17, 2015
It's easy to accidentally subscribe to a company's newsletter. It's often very, very hard to get off their mailing list.
Article No. 1534 | September 8, 2015
When creating a password, it's nice when a service lets you double check your entry.
Article No. 1523 | August 18, 2015
Fast-casual dining giant Panera Bread has given some of their restaurants an experience design overhaul that racks up more hits than misses.
Article No. 1519 | August 6, 2015
The line-by-line guide to making your online form easy for users to fill out without extraneous errors and missed conversions.
Article No. 1512 | July 27, 2015
Users assess the perceived cognitive load of engaging with your product or service based on environmental cues they might not even be aware of—design accordingly.
Article No. 1436 | May 13, 2015
Adapting to user feedback in a timely and effective manner can be difficult, so product managers need a framework to process and analyze user engagement.
Article No. 1433 | May 6, 2015
Are sites slighting members by giving "Sign Up" buttons more prominence than "Sign In" buttons?
Article No. 1383 | February 3, 2015
The right arrow is a popular navigation tool but it lacks a consistent style and function, creating much confusion for users.
