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Behavioral Science

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Chaos, Derrida and Pigeons: Things I Learnt From Dave Snowden

  • Accessibility, Agile and Iterative Process, Behavioral Science, Business UX Leaders, Customer Experience, Design, Design Theory, Usability, UX Education, UX Magazine, UX World Changing Ideas

To hear Dave Snowden talk at Design Thinking Ireland was to be treated to an avalanche of fascinating and deeply interconnected ideas like no other. The talk also seriously overwhelmed my sketchnoting abilities.

Article by David Hall
IDEAS IN BRIEF
Chaos, Derrida and Pigeons: Things I Learnt From Dave Snowden
  • The article covers a talk Dave Snowden gave at Designing Thinking Ireland telling about his developed Cynefin framework — a powerful decision-making framework that attempts to give us tools to absorb uncertainty, create resilience, and thrive in a complex world.
  • The authors unpacks the following ideas:
    • Consciousness is a distributed function
    • Dark chocolate consumption and Nobel laureates
    • Derrida and aporia
    • Distributive ethnography
    • Embracing ambiguity
    • Exaptation
    • Falcon and the pigeon
    • Frozen Two and the adjacent possible
    • Order, complexity, and chaos
    • Sense-making
    • Triopticon
    • Wisdom of Crowds
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Zoom UX Review: 8 Ways To Make The App Better

  • Accessibility, Behavioral Science, Customer Experience, Design, Usability, UX Education, UX Magazine

Zoom has seen massive success over the last few years. However, some of its issues can make the overall experience pretty clunky and odd at times. Find out what are those in the article below.

Article by Adam Fard
IDEAS IN BRIEF
Zoom UX Review: 8 Ways To Make The App Better
  • The article covers some issues in Zoom product’s overall experience and some user needs that the author believes to be still unmet.
  • The list of Zoom’s issues to be improved:
    • Starting an instant meeting
    • Opening Zoom links
    • Endless scroll
    • When someone requests to join the call
    • Look and feel
    • Weird way to be logged in as a host
    • Integration with desktop and collaboration
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6 min read
Zoom UX Review: 8 Ways To Make The App Better

AI UX Design: A New Way Of Designing

  • Artificial Intelligence, Augmented Reality, Behavioral Science, Business UX Leaders, Conversational Design, Customer Experience, Defining AI, Design, Design Theory, Usability, UX Education, UX Magazine, UX World Changing Ideas

What AI-infused UX is and how to design AI-powered products

Article by Adam Fard
IDEAS IN BRIEF
AI UX Design: A New Way Of Designing
  • This article breaks down what AI-infused UX is and how to design AI-powered products.
  • The author unpacks the following points in AI-infused UX:
    • Personalization and customization
    • Automation and productivity
    • Data collection
  • Things to bear in mimd when designing AI-powered products:
    • Trust
    • Usability Testing
  • At the moment there are 2 major ways AI can help designers do their jobs better: automating routine tasks and gathering and interpreting usage data.
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7 min read
AI UX design: A New Way Of Designing

When Growth Feels Like Failure

  • Behavioral Science, Customer Experience, Design, Design Theory, Emotion, Human factors, Psychology and Human Behavior, Team Dynamics, Usability, UX Education, UX Magazine

3 key things to keep in mind on the way to becoming an influential strategic player

Article by Lindsey Wallace
IDEAS IN BRIEF
When Growth Feels Like Failure
  • UX researchers tend to be people who like to see the impact of their work. However, as researchers climb their career ladders these stories often start to fall apart, causing self-doubt.
  • The authors talks about a few key things to keep in mind on the way to becoming an influential strategic player:
    1. Ripple effects are part of impact.
    2. The bigger the ship the slower the turn
    3. Ownership becomes communal
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There Is No Transformation Without Integration

  • Behavioral Science, Customer Experience, Design, Design Theory, Emotion, Empathy, Neuroscience, Psychology and Human Behavior, Technology, Technology for the Common Good, Usability, UX Education, UX Magazine, UX World Changing Ideas

*and accelerators, incubators, studios, leadership programs, etc.

Article by Nick Scott
IDEAS IN BRIEF
There Is No Transformation Without Integration
  • The article covers the whole process of integrating transformation
  • The author unpacks the following ideas:
    • The Journey Outward
    • Campbell’s Model of the hero’s journey
    • Moving from mythological adventure to practical deed
    • Integrating a transformative experience
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There Is No Transformation Without Integration

Designers: Your self-insight is as bad as everyone else’s

  • Behavioral Science, Customer Experience, Design, Empathy, Usability, UX Education, UX Magazine

Designers understand people who they might impact, and create with others who they definitely impact, but still…in ways that might affect their work. Is it time to become self-aware? Read more in the article below.

Article by Rich Nadworny
IDEAS IN BRIEF
Designers: Your self-insight is as bad as everyone else’s
  • The article explores whether designers should or should not be as self-aware as they are about other people in their work.
  • The author gives examples of what self-awareness looks like and why designers need to start analyzing themselves before they start analyzing users.
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