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Behavioral Science

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More autonomy and less dependency can improve our toxic relationship with digital technologies and benefit all of us, says Alexander Steinhart.

Article by Alexander Steinhart
Designers And Developers Pay More Attention To Human Autonomy
  • The majority of tech companies concentrate on attracting active users and increasing consumption. Additionally, their economic incentives conflict with our own values and aspirations as users. 
  • According to the author, we should adhere to the rules of responsible, ethical, and humane design referred to as Design for Human Autonomy.
  • There are 3 conditions to design for human autonomy:
    • The user and their interactions with others should be prioritized over their use of the digital service;
    • In the end, consumers are encouraged to navigate mainly without the software itself;
    • The app’s values are transparent, and it respects the users’ values and objectives.
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5 min read

Visualising 10 types of bias in 10 visuals.

Article by Steffan Morris Hernandez
10 Types of Cognitive Bias To Watch Out For In UX Research & Design
  • The article covers how crucial it is to address cognitive biases for navigating daily life as well as UX research and design. Our judgment and thought processes become biased, which might distort reality in accordance with our preconceived notions.
  • The author illustrates 10 examples of real-life cognitive biases and their reflection in UX research.
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5 min read

The I in AI.

Article by Max Louwerse
How Cognitive Science and Artificial Intelligence Are Intertwined
  • If we want to understand the mechanisms behind AI, cognitive science might come to the rescue.
  • Artificial intelligence and cognitive science have surprising similarities.
  • AI focuses on artificial minds with human minds as an example.
  • Cognitive science focuses on human minds with artificial minds as an example.
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4 min read
How Cognitive Science and Artificial Intelligence Are Intertwined

If it looks like a duck…

Article by Daniel Godoy
Conscious AI models?
  • The author uncovers what LaMDA and consciousness are, and how they correlate.
  • While exploring conscious AI models, there are a few things that need to be considered:
    • Conscious Access
    • Reflexive Processing
    • The Question of Reporting
    • Autonomy
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8 min read
Conscious AI models?

There seems to be a pervasive idea that using systems to help your work will lead to everything being a homogenous, grey, functional, meh experience. But delight is important! So, how can we design our processes to make sure that delight is a key part in what makes your MVPs ‘viable’?

Article by Luke Murphy
Building Delight in Your Design System
  • The author shares the edited version of the talk about design systems that he delivered to Design Matters in Copenhagen in September, 2022.
  • The author separates and explains the difference between “Deep Delight vs Surface Delight” in design based on the user experience of McDonalds.
  • The author explains the way the Kano model works (Noriaki Kano developed the Kano model back in the 80s that shows that customer loyalty is connected to our emotional responses to product features.
  • There are 5 types of delight according to Microsoft’s categorizations:
    • Playful experiences
    • Attractive experiences
    • Natural experiences
    • Personal experiences
    • Empowered experiences
  • The author gives tips on how to build delight into your system and how to make that delight repeatable by measuring it and not forgetting your (internal) users.
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13 min read
Building Delight in Your Design System

Conversational AI is the infinitely scalable interface.

Article by Cobus Greyling
Age of Invisible Machines
  • Cobus Greyling shares his take on the new Wall Street Journal bestselling business book, Age of Invisible Machines by Robb Wilson with Josh Tyson
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3 min read
Age of Invisible Machines

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