- Customer Experience, Design, Design Tools and Software, Employee Experience, Employment and Hiring, Usability, UX Education, UX Magazine
With the start of Covid-19 two years ago, we at ABN AMRO Innovation set up a remote-first UX team from scratch. And guess what? It works! Here’s how we successfully went from zero to a team of seven.
- This article outlines the three ingredients you need to set up a remote UX team:
- Purpose
- People
- Process
- Keeping the aspects above in mind can help you to deliver value and create products that people will actually use.
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- August 2, 2022
- Artificial Intelligence, Augmented Reality, Behavioral Science, Conversational Design, Customer Experience, Defining AI, Design, UX Education, UX Magazine, UX World Changing Ideas
An odyssey exploring two possible outcomes for civilization as conversational AI takes hold—one brimming with the bright possibilities of user-controlled data, the other, decidedly dystopian.
- Henry Comes-Pritchett explores two possible futures of hyperautomation: a self-custodial utopia, and a data-driven dystopia.
- Comes’-Pritchett takes readers on a journey inspired by a sneak peek at, Age of Invisible Machines, an upcoming book by celebrated tech leader and design pioneer, Robb Wilson.
- A philosophical treatise starts an odyssey that spans the breadth of possible civilizations, meeting the average people that inhabit them and observing their trials and tribulations.
- The reader is ultimately left to decide what state of affairs they would prefer, with a call to action inviting those willing to change the world to start doing the work now.
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- July 28, 2022
- Accessibility, Augmented Reality, Cloud Computing, Customer Experience, Defining AI, Design, Design Theory, Development, Neurology, Neuroscience, Technology, Technology for the Common Good, Usability, UX Education, UX Magazine
The emergence of privacy risks and data ownership opportunities as we augment the brain.
- Brain-computer interfaces (BCIs) are interfaces for recording and processing neurological data and turning these data into an output.
- Neurodata can be directly recorded, e.g., by a BCI, or indirectly recorded, e.g., an individual’s spinal cord.
- There are particular privacy risks associated with BCIs that might need the following solutions:
- Encryption
- Local-first software
- Separation of data and compute (or edge computing)
- Access control layer
- Data cooperative
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- July 28, 2022
- Customer Experience, Design, UX Education, UX Magazine, Visual Design
The features and testing algorithm of good design
- It’s important to learn to see our own and other people’s designs through critical eyes.
- The author suggests 3 layers of evaluating design:
- Marketing
- Usability
- (Visual) Design
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- July 27, 2022
- Customer Experience, Design, Remote Research, Research Methods and Techniques, Usability, UX Education, UX Magazine
Imagine a situation — you fancy a night out, so you do your hair or makeup, carefully take the time to pick out the best clothes for the occasion or put some perfume on, and then, instead of heading out, you just stand in your own hall, at the front door the whole night. This is your research without properly sharing the findings. You did all the preparations and all the work but the impact is not there.
The author shares the story about how she started working on new personas for her product and how user research helped her along the way.
The author believes that just “having” the research findings doesn’t really mean anything — we have to make some effort ****to let the research findings sink in properly and support adoption across the whole company.
Here are 9 tips on how you can share any of your research findings:
Be concise and clear
Co-create
Make the findings easy to take in
Create different artefacts
Test the findings
Quiz and games
(Over)communicate
Top-down approach
Forget about on-site only
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- July 26, 2022
- 3D Graphics and Interfaces, Accessibility, Customer Experience, Design, Design Theory, Motion and Animation, Usability, UX Education, UX Magazine, Video, Visual Design
The following manifesto represents my answer to the question — “As a UX or UI, designer, how do I know when and where to implement motion to support usability?”
- After over fifteen years of studying motion in user interfaces, the author believes that there are 12 specific opportunities to support usability in UX projects using motion.
- UI Animation is to the ‘12 UX in Motion Principles’ as construction is to architecture.
- The author unpacks the following 5 ideas that help you understand when and where to implement motion to support usability:
- Addressing the topic of UI Animation — it’s not what you think.
- Realtime vs non-realtime interactions.
- Four ways that motion supports usability (expectation, continuity, narrative, and relationship).
- Principles, Techniques, Properties, and Values.
- The 12 Principles of UX in Motion (easing, offset&delay, parenting, transformation, value change, masking, overlay, cloning, obscuration, parallax, dimensionality and dolly & zoom).
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- July 21, 2022