- Customer Experience, Design, Empathy, Employee Experience, Usability, UX Education, UX Magazine
There is a way to work with design to achieve real results and generate genuine power for an organization.
- The author believes that the following reasons are why design/branding/marketing agencies end up damaging the image of design as a tool for getting results:
- Lots of jargon and little to no action at a fundamental level.
- Large companies with “foolproof” processes.
- Fake cases and invented touch points
- Romanticized view of consumers
- In order to centralize an organization, designers need to map its interdependence relationships and understand how a project can strengthen all sectors in an equal way.
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- July 6, 2022
- Accessibility, Artificial Intelligence, Conversational Design, Customer Experience, Design, Interaction Design, Technology, Technology for the Common Good, Usability, UX Education, UX Magazine, Voice & Natural Language
Typing search queries is gradually becoming an outdated artifact of the past and voice tech is becoming more useful and promising by the day. So what other prospects await for voice tech and why is it so special? We’re about to find out!
- This article covers some essential voice search statistics, how people interact with voice interfaces, what can users do with voice and why startups should care about all of this.
- Typing search queries is gradually becoming an outdated artifact of the past.
- The author believes that the overwhelming consumer shift towards voice interfaces will inevitably lead to the mass adoption of this technology among startups.
- How to Design a Voice Interface?
- Pre-design Stage
- The Main Design (user research, customer journey mapping, VUI competitor analysis, gathering requirements, prototyping, usability testing)
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- July 5, 2022
- Customer Experience, Design, Psychology and Human Behavior, Usability, UX Education, UX Magazine
An inclusive process leads to experiences that improve lives and develop their full potential on the market which is beneficial for both business and people. Learn how to widen accessible products to inclusive ecosystems by using 5 simple methods.
- In order to reach age-inclusive solutions, designers need to adopt an inclusive mindset, make empathetic decisions and apply practical methods.
- 5 methods for inclusive digital experiences:
- Inclusive, in-person research and testing
- Focus on behavior instead of demographics
- Tailor accessibility guidelines
- Map product demands with capabilities
- Question interface conventions
- An inclusive process leads to experiences that improve lives and develop their full potential on the market which is beneficial for both business and people.
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- June 30, 2022
- Accessibility, Analytics and Tracking, Customer Experience, Design, Design Tools and Software, Patterns and Components, Usability, UX Education, UX Magazine
Design tokens aren’t just something that you can easily retrofit into your existing wardrobe. They require an entirely new way of thinking and working. Learn how to start thinking in design tokens by completely changing the way you work with design systems.
- Design tokens require an entirely new way of thinking and working.
- Designers can be documenting their design system, but the documentation will always be a step behind their design file.
- The author unpacks the idea of an alternative design system and names it “the way of the future.”
- Design tokens need to become a primary method for how you talk about and interact with your design system, both internally and externally.
- In the end, you can get a design system that is:
- Future proof
- Accessible
- Able to be easily changed.
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- June 30, 2022
- Behavioral Science, Customer Experience, Design, Design Theory, Usability, UX Education, UX Magazine
“You are not the user!” This is what designers are supposed to be telling themselves. But this is the real question: “Are they really?” Here is what we’re about to find out!
- The author questions the statement “You are not the user” and believes it to produce false-consensus effect.
- If you might be a user of something you are designing for, it may be unnecessary to completely exclude yourself from the target audience and rely totally on the user-research insights. It might be better to design for both Noob and Nerd.
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- June 29, 2022
- Customer Experience, Design, Design Theory, Usability, UX Education, UX Magazine
A tried and tested method for modeling meetings to get the best outcomes for your team. This article is about using design to design design-related stuff for design-related processes. It’s all very meta, and also META (Most Effective Tactics Available)
- Meetings are an integral part of our work day but not all of us do enough to make them successful.
- Ways you could remodel your meetings for a more productive outcome:
- Empathise through surveys or interviews
- Co-create to innovate
- Meet prototypes
- Rinse, repeat
- Well-designed meetings are a wonderful way to add value to your work and give you a rewarding collective sense of progress.
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- June 22, 2022