- Artificial Intelligence, Conversational AI, Conversational Design, UX Design
Learn how we might plan a career in a field without a ladder.
- The article overviews careers in conversation design and shows that there’s no clear path forward in this field.
- It identifies three waves of conversation designers: the early pioneers (1980s-2009), those hired during the boom years (2010-2019), and today’s designers facing layoffs and AI-driven changes (2020-now).
- The piece represents data revealing that 84% of conversation designers who stayed in tech remained in design-related roles, contradicting the assumption that most would leave the field entirely.
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- February 5, 2026
- Accessibility, Conversational Design, Inclusion, UX Design
Figma adds AI and new tools to stay on top, but its future faces big risks.
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This article provides and overview and perspective on how Figma is leveling up its tools — adding AI, website publishing, and advanced drawing so designers can do more in one place.
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They’re going after big competitors like Adobe, Canva, and Webflow by making Figma’s platform a “one-stop shop” for design and marketing work.
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This author believes that despite the AI hype, Figma isn’t dying — they’re adapting fast to keep users happy and stay on top.
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The big risk is the future — if Figma goes public and raises prices, they could become like Adobe (huge but expensive) or risk losing users to the next big, more intuitive design tool.
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- May 8, 2025
- Accessibility, Conversational Design, Inclusion, UX Design
A conversation between a blind digital accessibility consultant and a UX designer.
- The article explores what it’s like to navigate the internet as a blind person.
- It shows how even basic tasks become difficult due to poor design, missing labels, and inaccessible interfaces.
- It argues that true accessibility requires empathy, inclusion, and designing with blind users from the start.
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- April 29, 2025
- AI Agents, Artificial Intelligence, Communication, Conversational Design, Human-Centered AI, Innovation, Machine Learning, Technology
AI is breaking barriers, clearing up confusion, and making human connections smoother than ever. Discover how AI is transforming communication — one clearer, more efficient conversation at a time.
- This article explores how AI enhances human-to-human communication by clarifying intent, summarizing information, and breaking down language and expertise barriers.
- It discusses AI’s ability to interpret emotions and tone, providing real-time insights that foster empathy and improve the quality of interactions.
- The piece highlights how AI agents can strengthen relationships, build trust, and serve as adaptive tools to enrich communication and human connection.
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- December 3, 2024
- Artificial Intelligence, Conversational Design, Development
Imagine a world where coding is no longer reserved for the tech elite. In his latest article, Chris Heilmann explores how AI is revolutionizing software development, enabling a new generation of creators to build applications without needing deep technical knowledge. Discover how AI tools are breaking barriers, empowering millions to shape the digital world, and what this means for the future of coding and innovation.
- The article explores how AI is poised to empower a billion new developers by simplifying the coding process for non-technical users, allowing more people to build applications with ease.
- It analyzes how AI-assisted development can bridge the global developer gap by enabling faster code generation, reducing the complexity of software development, and expanding access to tech careers.
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- October 10, 2024
- AGI, Artificial Intelligence, ChatGPT, Conversational Design, OpenAI
Curious about the future of AI? Discover how OpenAI’s “Strawberry” could transform LLMs with advanced reasoning and planning, tackling current limitations and bringing us closer to AGI. Find out how this breakthrough might redefine AI accuracy and reliability.
- The article explores how OpenAI’s “Strawberry” aims to enhance LLMs with advanced reasoning, overcoming limitations like simple errors and bringing us closer to AGI.
- It investigates how OpenAI’s “Strawberry” might transform AI with its ability to perform in-depth research and validation, improving the reliability of AI responses.
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- September 12, 2024