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Employment and Hiring

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When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.

Share:How Chief Customer Officers Orchestrate Experiences

An in-depth look at the field of user experience shows that despite some truly explosive growth, we’ve still got some maturing to do.

Share:Who Are We and What Are We Doing?

An intimate look at the hiring process of a successful, user-centered New York design firm.

Share:Hiring the Right Designer

Now, more than ever before, public libraries are in a unique position to offer vanguard, tailored experiences to their users.

Share:Libraries: A Canvas for Creating Meaningful User Experience

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