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Employment and Hiring

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Forrester’s West Coast Forum provided a fertile environment for learning about the importance and implementation of customer experience.

Article by Alison Lawrence, Didus
Share:On the Ground at Forrester’s West Coast Forum
6 min read
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Tips from a niche UX career development agency on creating a rewarding experience for hiring managers by putting some user-centered design magic into your portfolio.

Article by Didus
Share:How Much UX have You Put into Your UX Portfolio?
6 min read
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Deciding what to charge potential clients as a freelance UXer requires balancing your skill set and replaceability against going rates in the marketplace.

Article by Devan Goldstein
Share:Determining an Hourly Rate: A (Sometimes) Necessary Evil
7 min read
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When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.

Article by Paul Hagen
Share:How Chief Customer Officers Orchestrate Experiences
4 min read
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