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How to Train and Develop the 12 Competencies of UX Design

  • Business UX Leaders, Business Value and ROI, Employee Experience, Employment and Hiring, Project Management, Psychology and Human Behavior

Foundational UX skills that will help your team delve deeper into UX design

IDEAS IN BRIEF
How to Train and Develop the 12 Competencies of UX Design
  • There are 12 core competencies that a UX design team should master. These skills differentiate human designers from any existing robot.
  • Looking for a purpose and asking “why” in addition to “how” and “what” is a good starting point to deliver the right solution that solves users’ problems.
  • It is equally important to validate designs, review user flows, refine UX writing skills, and, most importantly, become genuine advocates for users experience.

Read the article to get practical advice on how to develop these 12 core competencies of a UX team.

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13 min read

Using Conversational AI to Make Humans Better at Work, and Work Better for Humans

  • Automotive, Conversational Design, Customer Experience, Defining AI, Employee Experience, Employment and Hiring, Interaction Design, Onboarding, Voice & Natural Language

Ideas from Deloitte: How the next generation digital workplace will leverage technology to create personalized experiences for workers.

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11 min read

5 things hiring managers are looking for in your UX portfolio

  • Design, Employee Experience, Employment and Hiring, Internal Company Dynamics, Personal and Professional Development

Based on my own experience, here are the 5 things you need to have in your portfolio to stand a chance of success.

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6 min read

A Guide to Giving and Receiving Design-centered Critique

  • Design, Emotion, Employee Experience, Employment and Hiring, Human factors, Internal Company Dynamics, Personal and Professional Development, Team Dynamics

Critiquing is about a way to make sure that each person in the room is as smart as the smartest individual in the team.

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6 min read

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