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The 3 Ingredients You Need to Set Up and Run a Remote-First UX Team

  • Customer Experience, Design, Design Tools and Software, Employee Experience, Employment and Hiring, Usability, UX Education, UX Magazine

With the start of Covid-19 two years ago, we at ABN AMRO Innovation set up a remote-first UX team from scratch. And guess what? It works! Here’s how we successfully went from zero to a team of seven.

 
IDEAS IN BRIEF
The 3 Ingredients You Need to Set Up and Run a Remote-First UX Team
  • This article outlines the three ingredients you need to set up a remote UX team:
    1. Purpose
    2. People
    3. Process
  • Keeping the aspects above in mind can help you to deliver value and create products that people will actually use.
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14 min read
The 3 Ingredients You Need to Set Up and Run a Remote-First UX Team

How to Train and Develop the 12 Competencies of UX Design

  • Business UX Leaders, Business Value and ROI, Employee Experience, Employment and Hiring, Project Management, Psychology and Human Behavior

Foundational UX skills that will help your team delve deeper into UX design

IDEAS IN BRIEF
How to Train and Develop the 12 Competencies of UX Design
  • There are 12 core competencies that a UX design team should master. These skills differentiate human designers from any existing robot.
  • Looking for a purpose and asking “why” in addition to “how” and “what” is a good starting point to deliver the right solution that solves users’ problems.
  • It is equally important to validate designs, review user flows, refine UX writing skills, and, most importantly, become genuine advocates for users experience.

Read the article to get practical advice on how to develop these 12 core competencies of a UX team.

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13 min read

Using Conversational AI to Make Humans Better at Work, and Work Better for Humans

  • Automotive, Conversational Design, Customer Experience, Defining AI, Employee Experience, Employment and Hiring, Interaction Design, Onboarding, Voice & Natural Language

Ideas from Deloitte: How the next generation digital workplace will leverage technology to create personalized experiences for workers.

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11 min read

5 things hiring managers are looking for in your UX portfolio

  • Design, Employee Experience, Employment and Hiring, Internal Company Dynamics, Personal and Professional Development

Based on my own experience, here are the 5 things you need to have in your portfolio to stand a chance of success.

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6 min read

A Guide to Giving and Receiving Design-centered Critique

  • Design, Emotion, Employee Experience, Employment and Hiring, Human factors, Internal Company Dynamics, Personal and Professional Development, Team Dynamics

Critiquing is about a way to make sure that each person in the room is as smart as the smartest individual in the team.

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6 min read

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