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Indeed’s global head of UX operations uses this superpower to help others do their best work.

Article by Michaela Hackner
Redefining Leadership Through Empathy
  • The author shares her story of how enbracing empathy instead of fighting against it helped her evolve into a stronger manager and leader.
  • The author unpacks the steps of how empathy helps shape Indeed’s operations strategy:
    • Understand where you’re at
    • Know where you’re going and how you get there
    • Invite more empathy in your work
    • Let empathy lead you
Share:Redefining Leadership Through Empathy
10 min read
Redefining Leadership Through Empathy

With the start of Covid-19 two years ago, we at ABN AMRO Innovation set up a remote-first UX team from scratch. And guess what? It works! Here’s how we successfully went from zero to a team of seven.

 
Article by Martijn Zwart
The 3 Ingredients You Need to Set Up and Run a Remote-First UX Team
  • This article outlines the three ingredients you need to set up a remote UX team:
    1. Purpose
    2. People
    3. Process
  • Keeping the aspects above in mind can help you to deliver value and create products that people will actually use.
Share:The 3 Ingredients You Need to Set Up and Run a Remote-First UX Team
14 min read
The 3 Ingredients You Need to Set Up and Run a Remote-First UX Team

Foundational UX skills that will help your team delve deeper into UX design

Article by Ward Andrews
How to Train and Develop the 12 Competencies of UX Design
  • There are 12 core competencies that a UX design team should master. These skills differentiate human designers from any existing robot.
  • Looking for a purpose and asking “why” in addition to “how” and “what” is a good starting point to deliver the right solution that solves users’ problems.
  • It is equally important to validate designs, review user flows, refine UX writing skills, and, most importantly, become genuine advocates for users experience.

Read the article to get practical advice on how to develop these 12 core competencies of a UX team.

Share:How to Train and Develop the 12 Competencies of UX Design
13 min read

Ideas from Deloitte: How the next generation digital workplace will leverage technology to create personalized experiences for workers.

Article by Greg Vert
Share:Using Conversational AI to Make Humans Better at Work, and Work Better for Humans
11 min read

Based on my own experience, here are the 5 things you need to have in your portfolio to stand a chance of success.

Article by Westley Knight
Share:5 things hiring managers are looking for in your UX portfolio
6 min read
5ThingsHiringManagers_ArticleImage

Critiquing is about a way to make sure that each person in the room is as smart as the smartest individual in the team.

Article by Rounak Bose
Share:A Guide to Giving and Receiving Design-centered Critique
6 min read
ArticleImageCritique

Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

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