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Direct Observation Research

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Eight Lessons in Mobile Usability Testing

  • Analytics and Tracking, Android, Apple, Apple iOS, Contextual User Studies, Design, Design Tools and Software, Direct Observation Research, Human factors, Input devices, Prototypes, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Tablet, Technology, Usability, User Acceptance Testing, Working With Stakeholders

User acceptance testing for mobile poses an array of challenges—here are some hard-won lessons on doing it right.

Article by Tania Lang
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9 min read
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The RITE Way to Prototype

  • Agile and Iterative Process, Business Value and ROI, Design, Design Tools and Software, Development, Direct Observation Research, Information Design and Architecture, Interface and Navigation Design, Product design, Project Management, Prototypes, Research Methods and Techniques, Research Tools and Software, Technology, Usability, User Acceptance Testing, User Reported Feedback, Wireframes, Working With Stakeholders

The RITE Method can be an effective way to integrate user testing and iteration for fast and fluid design.

Article by Jenny Shirey, Quynh Nguyen, Ann Charng
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4 min read
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Visual Balance and Weight Allocation for Usability

  • Content and Copy, Content Strategy, Design, Design Theory, Direct Observation Research, Human factors, Information Design and Architecture, Interface and Navigation Design, Usability, Visual Design, Web

Paying close attention to the visual path your website creates will reveal opportunities for reaching peak usability.

Article by Tammy Guy
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6 min read
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Creating Savvy and Sophisticated User Experiences through Personalization

  • Analytics and Tracking, Business Value and ROI, Content and Copy, Content Strategy, Contextual User Studies, Customer Experience, Data visualization, Design, Development, Direct Observation Research, Form design, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Mobile Technology, Personas, Product design, Product Releases and Redesigns, Prototypes, Research Methods and Techniques, Strategy, Technology, User Acceptance Testing, Web

User-centered designers and researchers now have the tools and techniques to deliver more personalized (and valuable) experiences than ever before.

Article by Matthew Fiore
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5 min read
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Two Major Challenges with Speech-Recognition Technology

  • Apple, Consumer products, Design, Design Tools and Software, Development, Direct Observation Research, Gestures, Human factors, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, iPhone, Product design, Research Methods and Techniques, Technology, Touch, Usability, Voice & Natural Language

An effective voice user interface requires solid error mitigation and the ability to actively demonstrate the capabilities of your design.

Article by Andrew Wagner
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5 min read
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Home Automation: The next frontier for UX?

  • Business Value and ROI, Consumer products, Customer Experience, Design, Development, Direct Observation Research, Government and Public Services, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Tablet, Usability

A home where appliances are speaking to each other and collecting usage data is fertile ground for user-centered research and design.

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