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Home ›› Customer Experience ›› Page 54

Customer Experience

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Take Insights in Stride: Using iterative experiments in product development

  • Agile and Iterative Process, Consumer products, Customer Experience, Design, Development, Flow and Immersion, Form design, Product design, Product Releases and Redesigns, Project Management, Usability, User Acceptance Testing

Adapting to user feedback in a timely and effective manner can be difficult, so product managers need a framework to process and analyze user engagement.

Article by Max Rosenbaum, Steven Cohn
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5 min read
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Announcing Winners in the 2014 Design for Experience Awards

  • Accessibility, Agile and Iterative Process, Analytics and Tracking, Android, Apple, Apple iOS, Business Value and ROI, Cloud Computing, Consumer products, Content and Copy, Content Strategy, Contextual User Studies, Customer Experience, Data visualization, Design, Design for Experience Awards, Design Tools and Software, Emotion, Empathy, Facebook, Google, Government and Public Services, Healthcare, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Internal Company Systems and Intranets, iPad, iPhone, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Operating Systems, Personal and Professional Development, Personas, Persuasive Design, Product design, Product Releases and Redesigns, Project Management, Prototypes, Psychology and Human Behavior, Remote Research, Requirements and Specifications, Research Methods and Techniques, Research Tools and Software, Sketching, Software, Software as a Service, Sound and Audio, Storytelling, Strategy, Tablet, Team Dynamics, Technology, Technology for the Common Good, Twitter, Ubiquitous Computing, Usability, User Acceptance Testing, User Adoption, User Reported Feedback, UX Magazine, Video, Visual Design, Voice & Natural Language

Here they are! The winners of the 2014 international Design for Experience awards.

Article by UX Magazine Staff
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10 min read
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Don’t Make Your Members Feel Small #wtfUX

  • Content and Copy, Content Strategy, Customer Experience, Design, Emotion, Form design, Interaction Design, Interface and Navigation Design, Visual Design

Are sites slighting members by giving “Sign Up” buttons more prominence than “Sign In” buttons?

Article by Josh Tyson
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2 min read
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9 Ways to Revolutionize Experiences in Financial Services

  • Analytics and Tracking, Apple, Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Customer Experience, Data visualization, Design, Development, E-commerce, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Product Releases and Redesigns, Requirements and Specifications, Research Methods and Techniques, Tablet, Ubiquitous Computing, User Adoption

Banks need to develop new products, services, and channels to survive in our rapidly evolving technological landscape—here are nine things they can do to reach that goal.

Article by Alexander Rauser
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9 min read
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Transforming the Public Sector, One Experience at a Time

  • Analytics and Tracking, Customer Experience, Design, Government and Public Services, Interface and Navigation Design, Location-Based Services, Privacy and Data Security, Product design, Product Releases and Redesigns, Project Management, Requirements and Specifications, Research Methods and Techniques, Software as a Service, Technology for the Common Good, Working With Stakeholders

How a design team brought the Boston School District into the 21st century (and won a Design for Experience award) by focusing on parents as users.

Article by Josh Tyson
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3 min read
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