- Artificial Intelligence, Conversational Design, Customer Experience, Defining AI, Design, Usability, UX Education, UX Magazine, Voice & Natural Language
And, Is OneReach Under The Radar By Design?
Article by Cobus Greyling
Is OneReach AI The Tesla Of Conversational AI?
- The author gives his perspective on OneReach.ai as the top scorer in the Gartner 2022 report.
- The author believes OneReach.ai to be one of the most granular no-code environments that support an exceptional degree of fine tuning.
- The author refers to the platform as an orchestration canvas, where multiple processes can be orchestrated for multi-dimensional customer service, and gives some details on how the platform works as a single front-door for customers.
- Cobus Greyling explores two cautions from Gartner about the OneReach.ai platform.
- He concludes that voice is a strength of OneReach.ai and the company has extreme focus on customer experience, and orchestrating experiences
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- July 7, 2022
4 min read