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Customer Experience

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Creating Usability with Motion: The UX in Motion Manifesto

  • 3D Graphics and Interfaces, Accessibility, Customer Experience, Design, Design Theory, Motion and Animation, Usability, UX Education, UX Magazine, Video, Visual Design

The following manifesto represents my answer to the question — “As a UX or UI, designer, how do I know when and where to implement motion to support usability?”

Article by Issara Willenskomer
IDEAS IN BRIEF
Creating Usability with Motion: The UX in Motion Manifesto
  • After over fifteen years of studying motion in user interfaces, the author believes that there are 12 specific opportunities to support usability in UX projects using motion.
  • UI Animation is to the ‘12 UX in Motion Principles’ as construction is to architecture.
  • The author unpacks the following 5 ideas that help you understand when and where to implement motion to support usability:
    1. Addressing the topic of UI Animation — it’s not what you think.
    2. Realtime vs non-realtime interactions.
    3. Four ways that motion supports usability (expectation, continuity, narrative, and relationship).
    4. Principles, Techniques, Properties, and Values.
    5. The 12 Principles of UX in Motion (easing, offset&delay, parenting, transformation, value change, masking, overlay, cloning, obscuration, parallax, dimensionality and dolly & zoom).
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The State of UX Design in 2022: What Lies Ahead

  • Customer Experience, Design, Design Theory, Usability, UX Education, UX Magazine

Predictions for UX Industry in 2022

Article by Grand Studio
IDEAS IN BRIEF
The State of UX Design in 2022: What Lies Ahead
  • Grand Studio explores the changes that UX industry is observing in 2022:
    • Better connections with peers, customers, and users
    • Accessibility: creating for everyone, not just the majority
    • Data accumulation and the value of data
    • The importance of data visualization
    • No code technology prospects
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The State of UX Design in 2022: What Lies Ahead

The Importance of IA in UX Design

  • Customer Experience, Design, Design Theory, Design Tools and Software, Information Design and Architecture, Usability, UX Education, UX Magazine

At a time when designs are constantly changing, it is important that UI/UX designers understand and focus on the main principles of design. And information architecture might be just the thing to focus on.

Article by Alanna Bent
IDEAS IN BRIEF
The Importance of IA in UX Design
  • When focusing on ways a user interacts with design, information architecture is one of the things you need to pay attention to.
  • The article covers:
    • Basis of Information Architecture within Design
    • Relevance of Information Ecology
    • Incorporation of IA in UX Designs
  • As UX designers, incorporating information architecture into your designs is vital in creating a positive user experience.
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Human-Centered Design Is Broken. Here’s a Better Alternative

  • Behavioral Science, Customer Experience, Design, Design Theory, Psychology and Human Behavior, Usability, UX Education, UX Magazine

Hear me out for a second: What if we tried bee-centered design?

Article by Jesse Weaver
IDEAS IN BRIEF
Human-Centered Design Is Broken. Here’s a Better Alternative
  • The author questions the value of human-centered design and suggests thinking of a new approach — bee-centered design.
  • The idea of bee-centered suggests that successful for human ecosystems comes more easily when you design as if you’re designing for more sensitive creatures like a bee.
  • While centering the human perspective allows us to make important gains, it doesn’t scale. In an interdependent system, continually over-prioritizing the needs and desires of a single component will eventually cause the entire system to collapse.
  • Bee-centered design is about shifting our mindset to open up a much-needed new perspective for the things we create.
  • Reasons why bee-centered thinking is effective:
    • The “canary in the coal mine” mentality
    • Common goal
    • Bee-centered design widens our view of the world
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Speculating ‘Metaverse’ Interactions With Eliza – The Ghost in Every Machine

  • Artificial Intelligence, Augmented Reality, Customer Experience, Design, Design Theory, Storytelling, Technology, Usability, UX Education, UX Magazine
Article by Viraj Joshi
IDEAS IN BRIEF
Speculating ‘Metaverse’ Interactions With Eliza – The Ghost in Every Machine
  • “Eliza — The Ghost in Every Machine” is a weekly cartoon about a machine consciousness trying to understand our world, as it finds itself in increasingly prominent places every day. Eliza has over 50 cartoons now.
  • Eliza shows us what interactions in the future might look like. Eliza is an effort in prototyping human-machine interactions through fiction.
  • This article explores possible future interactions with the ‘metaverse’.
  • The author believes that living a great chunk of our lives in an avatar-infested space is just escapism.
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“Speculating ‘metaverse’ interactions with Eliza — The Ghost in Every Machine”

How To Research So PMs Will Listen

  • Customer Experience, Design, Design Theory, Employee Experience, Psychology and Human Behavior, Remote Research, Research Methods and Techniques, Research Tools and Software, Usability, UX Education, UX Magazine

Building effective partnerships with PMs requires stepping outside of any frustration, ego, or resentment at being ignored, and building empathy. How to do that? Here is what we’re going to find out.

Article by Lindsey Wallace
IDEAS IN BRIEF
How To Research So PMs Will Listen
  • PMs are the most critical audiences for research, they are also often the hardest to convince, and the source of many of researchers’ frustrations and heartaches.
  • Building effective partnerships with PMs requires stepping outside of any frustration, ego, or resentment at being ignored, and building empathy.
  • The author shares:
    • Some practices of working with PMs
    • Questions to ask PMs and stakeholders
  • The baseline expectation setting:
    • Level set
    • Set guardrails based on your role
    • Ask for candid feedback and engagement
    • No surprises
  • When researchers and PMs are in conflict or in separate silos, neither role gets the value of the other, but strong researcher-pm partnerships can be game-changing for extending the strategic impact and influence of both design and research.
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