- Business UX Leaders, Business Value and ROI, Customer Experience, Design, Technology, The Business of UX, Usability, UX Education, UX Magazine
How returning to the craft taught me to be a better leader
Article by Aly Blenkin
Returning to Craft
- The article covers the author’s story of going back to the practice as a product designer.
- The author shares her tips on how become a better leader by becoming a better designer:
- Slow down to reflect and grow as a team
- Create an environment to challenge “best practices”
- Listen first before giving your opinion
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- September 22, 2022
9 min read
- Behavioral Science, Customer Experience, Design, Usability, UX Education, UX Magazine
Understanding why the best designers throw away most of their work.
Article by Nate Schloesser
Your Design is Trash — Throw It Away
- User Experience work is set apart from other professions by its ability to understand and solve problems for users but sometimes the job of a designer is marked by doing a bunch of work that never sees the light of day.
- The author gives the following reasons why designers need to start tossing things out:
- Creativity and Rationale Grows
- Old Ideas Age Well
- Design Artifacts Have Multiple Purposes
- Amateur Designers Get Attached
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- September 21, 2022
7 min read
- Accessibility, Artificial Intelligence, Behavioral Science, Customer Experience, Design, Design Theory, Remote Research, Research Methods and Techniques, Research Tools and Software, Technology, Usability, UX Education, UX Magazine
With ML facing so many users, there is a case to approach the conception and design of ML-powered applications from a UX research perspective. Read more to find out.
Article by Celine Lenoble
How Can User Experience Research (UXR) Help Build Users Trust in AI Systems and Increase Engagement?
- The article covers the conception and design of ML-powered applications from a UX research perspective.
- The author unpacks the following ideas:
- Machine Learning and Real Users
- Machine Learning and The Theory of Machine
- Mental Models and User Engagement with Machine Learning Apps
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- September 21, 2022
4 min read
- Accessibility, Customer Experience, Design, Empathy, Human factors, Technology, Technology for the Common Good, Usability, UX Education, UX Magazine
Tips on how to design for the blind.
Article by Oscar Gonzalez
Design for the Blind
The author explains how to design for people using Assistive Technologies and offers 5 tips.
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- September 15, 2022
4 min read
- Customer Experience, Design, Design Theory, Usability, UX Education, UX Magazine
Technology makes seemingly inconvenient tasks easier — but at what cost?
Article by Jesse Weaver
The Value of Inconvenient Design
- The article covers the problem of friction and its impact on design.
- The author explains the problem friction brings to design value based on examples of IKEA, Facebook and Amazon.
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- September 14, 2022
8 min read
- Accessibility, Behavioral Science, Customer Experience, Design, Design Theory, Design Tools and Software, Neurology, Neuroscience, Usability, UX Education, UX Magazine
When less is usually — but not always — more
Article by Ed Orozco
Balancing Cognitive Load and Discoverability
- The author explains how reducing cognitive load helps user interfaces seem easier to use.
- The article covers:
- Information Architecture & Cognitive Load
- Staggered vs Flat Information Hierarchies
- The case for a flat hierarchy
- The case for a staggered hierarchy
- Balancing cognitive load and information density requires a lot of skill and deep knowledge of your customer.
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- September 13, 2022
3 min read