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Research Methods and Techniques

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Determining the crucial points of customer interaction can help you design experiences that connect, engage, and sell.

Article by Doug Klein
Share:Moments that Matter … Moments that Don’t
7 min read

Conducting user research in a region as sprawling, diverse, and rapidly changing as Asia poses a real challenge for Western companies—here are five ways to make it easier.

Article by Carissa Carter
Share:Five Lessons Learned Doing User Research in Asia
8 min read

Universal Methods of Design earns a spot on the shelf—a resource for user-centric research methods that is filled with bright ideas.

Article by Cyd Harrell
Share:Book Review – “Universal Methods of Design”
6 min read

Finding the UX talent you are looking for can be a piece of you-know-what, as long as you know what you’re looking for and how to attract the right people

Article by Tom Broxton, Olga Khroustaleva
Share:Taking the Mystery out of Hiring User Experience Talent
9 min read

Smart navigation of the variable-rich world of eye-tracking systems will find the proper product to suit every need.

Article by Jon West
Share:Eyes are the Prize: Evaluating the benefits of eye-tracking equipment
9 min read

Illustrate stories with journey models to explore problems of long-term engagement and establish a framework for strategic and tactical decision-making.

Article by Jamie Thomson, Megan Grocki
Share:Illustrating the Big Picture
8 min read

Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

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