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Ideas are easy and fun to create, which means that, for any given product, you have far more “great” ideas than you could ever build and test.
How do you define Service Design, and how do you define UX Design — what is it that makes them different?
As UX designers, we are largely ignoring one of the most fundamental ways that humans are taught to interact with the world: via conversation.
During my first week at Ironhack’s UX/UI Design Bootcamp, we jumped right into our first UX design project — Wicked Problems.
While we often can’t control the circumstances, some impediments shouldn’t even happen in the first place.
Today’s customers are more demanding and less forgiving than ever before. 96% of unhappy customers don’t complain and 91% of those will simply leave and never come back.
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