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Interactions that Change the Way Customers Make Choices

  • Content and Copy, Customer Experience, Design, Design for Experience Awards, Development, Facebook, Flow and Immersion, Gaming, Gestures, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Product Releases and Redesigns, Project Management, Requirements and Specifications, Technology, Usability

A closer look at the results in the Interaction Design Innovation category of the international Design for Experience awards.

Article by UX Magazine Staff
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4 min read
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Learning from Each Other

  • Business Value and ROI, Data visualization, Design, Emotion, Employee Experience, Facebook, Interface and Navigation Design, Internal Company Dynamics, New and Emerging Technologies, Psychology and Human Behavior, Social Networking, Strategy, Team Dynamics, Technology

An excerpt from the new book Interface Design for Learning offers strategies for supporting community-building, collaborative learning, and successful social interaction.

Article by Dorian Peters
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8 min read
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Gaining UX Insight through Dyads and Triads

  • Consumer products, Customer Experience, Design, Direct Observation Research, Ethnography, Eye tracking, Facebook, iPad, Mobile Technology, Product design, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Social Networking, Technology, Usability, User Acceptance Testing, User Reported Feedback

Studying small groups of friends or family using your product in a familiar setting can yield qualitative insights that improve your user experience.

Article by Gowri Penkar, James Breeze
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6 min read
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Social Networks can be More than Just a “Like”

  • Customer Experience, Design, Development, E-commerce, Emotion, Facebook, Human factors, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Social Media Marketing, Social Networking, Strategy, Technology, Twitter, Usability

Creating an online community within your website can enrich customer service, deepen the relationship users have with your products, and grow brand loyalty.

Article by Laith Ulaby
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8 min read
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The Hubris and Humility of Opting In

  • Analytics and Tracking, Artificial Intelligence, Consumer products, Customer Experience, Design, Facebook, Global Products and Localization, Google, Government and Public Services, Information Design and Architecture, Input devices, Interaction Design, Interface and Navigation Design, Location-Based Services, Microsoft, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Product Releases and Redesigns, Psychology and Human Behavior, Search, SEO, and SEM, Social Media Marketing, Social Networking, Technology, Technology for the Common Good, Twitter, Ubiquitous Computing

As we opt-in to giving more and more of our selves over to technology, we risk trading dignity for convenience.

Article by Bryan Goodpaster
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7 min read
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Off-Site UX: Making Content Distribution Work for You

  • Content and Copy, Content Strategy, Design, Facebook, Google, Information Design and Architecture, Internal Company Systems and Intranets, Marketing and Brand, Mobile Technology, New and Emerging Technologies, Product design, Search, SEO, and SEM, Social Media Marketing, Social Networking, Strategy, Technology, Twitter

It’s a big world you’re sending content out into. Some upfront strategizing can give it the edge necessary to thrive.

Article by Nick Switzer
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7 min read
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