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There’s usually a precedent on which to make sense of unknowns. COVID-19 breaks all that. There is no precedent for how to respond to this moment, much less steer ahead.

Article by Sandeep Pahuja, Alice Kogan
Share:4 Strategies to Chart a Path Forward When There is No Map
7 min read
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A common misconception is that accessibility requires a focus on users that have some kind of disability — but that isn’t the case.

Article by Kriti Krishan
Share:Accessibility in UX: The case for radical empathy
7 min read
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Customers can’t buy from a brand they don’t notice

Article by Jennifer Clinehens
Share:Salience: The psychology of an experience you can’t ignore
5 min read
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The people developing AI are transforming how we think. Here’s how empathy plays a role.

Article by Louis Byrd
Share:The future of Artificial Intelligence relies solely on empathy
5 min read
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