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Conversational Design

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Digital Transformation can seem daunting. How about a simple starting point? Do you want to improve the service you deliver without increasing staff?

Article by Lisa Palmer
Share:Conversational AI: Talking Our Way to Digital Transformation
13 min read

Conversational Design has become the industry standard for VUI. By crafting “Product Personas”, we can create a unified and engaging voice for our product.

Article by Toby Trachtman
Share:Your Design is Great, But Who Am I Talking to?
7 min read

Wherein a broken coffee grinder provides lessons in empathy.

Share:A Case of Accidental Anthropomorphism
3 min read
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There are 1.2 Billion teenagers in the world! And this generation of teenagers grew up in a time when technology had already become mainstream.

Article by Kristina Arezina
Share:What Teenagers Expect from Your Chatbot
4 min read
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You can never know how your users will use the app in real-life situations. Intercept offers quick and easy evaluation – combine with longer studies to the best results.

Article by Bence Mózer
Product Validation In A Real-Life Scenario: Intercept Field Study

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Share:Product Validation In A Real-Life Scenario: Intercept Field Study
10 min read
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We need street-level, people-centered perspectives that inform how our cities are designed. This is where equity design and ethical technologies can be harnessed.

Article by Adriana Valdez Young
Using Data to Design Equity-Centered Cities
Share:Using Data to Design Equity-Centered Cities
8 min read
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