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Conversations are bound to psychology. Here are 7 principles for getting started with conversational desgin.
Skeuomorphism and anthropomorphism find new life in conversational design
As UX designers, we are largely ignoring one of the most fundamental ways that humans are taught to interact with the world: via conversation.
To stay competitive, companies need to avoid random acts of technology and adopt a strategy for building an intelligent ecosystem of digital workers.
The lack of cultural competence in conversational AI is a direct correlation to the inherent bias within it’s development.
The people developing AI are transforming how we think. Here’s how empathy plays a role.
