Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Artificial Intelligence ›› It’s All About Experience

Member-only story

It’s All About Experience

by Josh Tyson
5 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

The future of UX, CX, and EX are entwined in one big X … get ready.

What are we talking about when we talk about UX? That question has been central to user experience since its inception, some 25 years ago, when Don Norman popularized the term by giving himself the title of User Experience Architect at Apple.

Over that same span of time, UX Magazine has been exploring, promoting, and discussing the realm of user experience design (pre-dating wikipedia’s first mention of “UX” by roughly 5 years). Where the focus of UX was initially on improving the overall experience people had with computers, which were then rather obtuse in most ways, the idea of user experience has now grown to encompass not just the experiences people have with computers and computer programs, but also the experiences customers and employees have with organizations and, as digital interactions have become ubiquitous, how we experience the world at large.

Become a member to read the whole content.

Become a member
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Tweet
Share
Post
Share
Email
Print
Ideas In Brief

UX Magazine has been at the forefront of experience design for more than 20 years. In that time, the very notion of UX has changed significantly. What was once the purview of a group of niche designers lobbying for a seat at the table with other business concerns, UX now exists at the intersection of customer experience management, employee experience, and the broader management of business and technology.

As technology continues to become more sophisticated and pervasive, experience design is something everyone should be thinking about. The COVID-19 pandemic has accelerated the move toward digital being the primary interface point between most consumers and businesses—a move that was already underway with advanced hyperautomation and AI-powered conversational interfaces becoming viable solutions. As we enter into the era of what Gartner calls “total experience” it’s the fundamental tenets of user-centered design that will best serve organizations and users of every stripe (both internal and external). We look forward to continuing our reporting from these frontlines.

Related Articles

The Historical Context of UX, UI, and Product Design

  • Design Career, Design History, Design Thinking, Human-Computer Interaction, Information Architecture, Job Titles in Design, Product Design, UI Design, User-Centered Design, UX Design

In an industry where clarity is key, why can’t we agree on the language to define what we do? Dive into the evolution of UX, UI, and Product Design — from pioneering generalists of the early web to today’s specialized roles — and discover how our industry’s struggle with terminology may be holding us back.

Article by Andy Budd
IDEAS IN BRIEF
The Historical Context of UX, UI, and Product Design
  • This article delves into the historical evolution of UX, UI, and Product Design, tracing their journey from the early days of web design to modern hybrid roles.
  • It examines how the industry’s struggle with clear terminology has impacted its growth, potentially ceding authority to other professions like project management.
Read Article →
Share
Share:The Historical Context of UX, UI, and Product Design
5 min read

Just Grow Up: Why Design Maturity Models Might Be Harming Our Industry!

  • Design Models, Design Standards, Design Strategy, Design Thinking, Industry Trends, Innovation, UX Design

The article discusses how we use maturity models in design and argues that “immaturity” frequently reflects smart strategic choices. Instead of trying to reach ideal standards, we should focus on how design aligns with business objectives.

Article by Andy Budd
IDEAS IN BRIEF
Just Grow Up: Why Design Maturity Models Might Be Harming Our Industry!
  • The article questions how mature a design is. It states It states that some strategic decisions are called immature.
  • The piece uses budget airlines and luxury carriers as examples. These examples demonstrate that design decisions are based on business strategies, rather than universal standards.
  • The article says we should judge design based on how well it matches business goals, not by strict rules.
Read Article →
Share
Share:Just Grow Up: Why Design Maturity Models Might Be Harming Our Industry!
3 min read

Conscious Machines: Impossible Feat, Ethical Nightmare, or Evolution’s Next Step?

  • Artificial Intelligence, Cognition, Cognitive Science, Consciousness, Ethics, Machine Learning, Neuroscience, Philosophy, Psychedelics, Quantum Computing

Is consciousness the next frontier of technology? Explore how AI, psychedelics, and philosophy converge to challenge our understanding of awareness, reality, and what it means to be truly alive.

Article by Oliver Inderwildi
IDEAS IN BRIEF
Conscious Machines: Impossible Feat, Ethical Nightmare, or Evolution’s Next Step?
  • This article delves into the enigma of consciousness, exploring its emergence, malleability, and the philosophical debate on whether it can exist independently of biological systems.
  • It examines key factors driving consciousness into mainstream discourse, including advancements in AI, the resurgence of psychedelics in mental health, and the influence of popular culture and science literature.
  • The piece critically evaluates the possibility of machine consciousness, contrasting philosophical perspectives on its feasibility and implications for ethics, technology, and our understanding of reality.
Read Article →
Share
Share:Conscious Machines: Impossible Feat, Ethical Nightmare, or Evolution’s Next Step?
13 min read
✕

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

Tell us about you. Enroll in the course.

    ✕

    This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

    Accept policy