Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Artificial Intelligence ›› It’s All About Experience

Member-only story

It’s All About Experience

by Josh Tyson
5 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

The future of UX, CX, and EX are entwined in one big X … get ready.

What are we talking about when we talk about UX? That question has been central to user experience since its inception, some 25 years ago, when Don Norman popularized the term by giving himself the title of User Experience Architect at Apple.

Over that same span of time, UX Magazine has been exploring, promoting, and discussing the realm of user experience design (pre-dating wikipedia’s first mention of “UX” by roughly 5 years). Where the focus of UX was initially on improving the overall experience people had with computers, which were then rather obtuse in most ways, the idea of user experience has now grown to encompass not just the experiences people have with computers and computer programs, but also the experiences customers and employees have with organizations and, as digital interactions have become ubiquitous, how we experience the world at large.

Become a member to read the whole content.

Become a member
post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Tweet
Share
Post
Share
Email
Print
Ideas In Brief

UX Magazine has been at the forefront of experience design for more than 20 years. In that time, the very notion of UX has changed significantly. What was once the purview of a group of niche designers lobbying for a seat at the table with other business concerns, UX now exists at the intersection of customer experience management, employee experience, and the broader management of business and technology.

As technology continues to become more sophisticated and pervasive, experience design is something everyone should be thinking about. The COVID-19 pandemic has accelerated the move toward digital being the primary interface point between most consumers and businesses—a move that was already underway with advanced hyperautomation and AI-powered conversational interfaces becoming viable solutions. As we enter into the era of what Gartner calls “total experience” it’s the fundamental tenets of user-centered design that will best serve organizations and users of every stripe (both internal and external). We look forward to continuing our reporting from these frontlines.

Related Articles

The Secret to Innovative UX: Look Beyond the Digital World

  • Accessibility, Biomimicry, Creativity, Design Thinking, Ergonomics, Human-Centered Design, Innovation, User Experience, UX Design, Wayfinding

Unlock the secret to truly innovative UX by looking beyond the screen. This article reveals how inspiration from architecture, nature, and physical design can elevate your digital creations, making them more intuitive, user-centered, and creatively inspired. Step outside the digital world to spark new ideas and transform your UX design process.

Article by Rodolpho Henrique
IDEAS IN BRIEF
The Secret to Innovative UX: Look Beyond the Digital World
  • The article explores how UX designers can draw inspiration from the analog world, including architecture, nature, and physical product design, to innovate digital experiences.
  • It highlights key design principles such as ergonomics, affordances, and wayfinding that can enhance digital interfaces.
  • The piece emphasizes the importance of stepping beyond the screen to foster creativity, prevent burnout, and create user-centered designs that feel natural and intuitive.
Read Article →
Share
Share:The Secret to Innovative UX: Look Beyond the Digital World
5 min read

Navigating the Convergence of Mind & Machine: On the Neural Frontier & the Implications of Merged Consciousness

  • Artificial Intelligence, Brain-Computer Interfaces, Consciousness, Human-Machine Integration, Neuroplasticity, Neuroscience, Neurotechnology

What if your brain could merge with a computer? BCIs are revolutionizing healing, learning, and thinking — but with risks like privacy threats and loss of autonomy. Explore the future of merged consciousness and how to harness it wisely.

Article by Oliver Inderwildi
IDEAS IN BRIEF
Navigating the Convergence of Mind & Machine: On the Neural Frontier & the Implications of Merged Consciousness
  • The article explores how brain-computer interfaces (BCIs) are pushing the neural frontier, enabling breakthroughs in treating neurological disorders, enhancing human, cognition, and ultimately increasing our understanding of the brain’s functioning.
  • The piece defines the concept of merged consciousness and discusses its ethical and societal risks, including loss of autonomy, data privacy concerns, and potential socioeconomic divides.
  • It highlights the role of neuroplasticity in human-computer interaction, showing how feedback loops from technology accelerate learning and adaptation.
  • It calls for innovative policymaking to balance rapid technological advancements with safeguards, ensuring BCIs benefit humanity without compromising our future
Read Article →
Share
Share:Navigating the Convergence of Mind & Machine: On the Neural Frontier & the Implications of Merged Consciousness
16 min read

AI-First: Designing the Next Generation of AI Products

  • AI in UX, AI Interface, AI-First Design, AI-Powered Design, Design Trends, Human-AI Interaction, Innovation, User Experience, UX Design

Are we on the brink of an AI-first revolution? As more products are built entirely around AI engines, designers must adapt. From dynamic interfaces and non-linear journeys to helping users optimize prompts, discover how the next generation of AI-driven products will reshape UX design.

Article by Tom Rowson
IDEAS IN BRIEF
AI-First: Designing the Next Generation of AI Products
  • The article introduces “AI-first” products, designed around AI engines to offer more than just chat interfaces and improve over time.
  • It highlights key challenges for designers: creating flexible interfaces, helping users with prompts, and managing AI errors like hallucinations.
  • The piece stresses the need to adapt to non-linear, iterative user journeys as AI-first apps evolve.
Read Article →
Share
Share:AI-First: Designing the Next Generation of AI Products
4 min read
✕

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

Tell us about you. Enroll in the course.

    ✕

    This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

    Accept policy