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Conversational Design

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The lack of cultural competence in conversational AI is a direct correlation to the inherent bias within it’s development.

Article by Louis Byrd
Share:Tech Inclusion: How culture may enhance conversational AI technology
6 min read
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The people developing AI are transforming how we think. Here’s how empathy plays a role.

Article by Louis Byrd
Share:The future of Artificial Intelligence relies solely on empathy
5 min read
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In the current crisis, there is an enormous amount of people working from home, how does your interface react?

Article by David Jenkins
Share:Navigating Uncertainty
6 min read
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When people with disabilities can’t access a website like others can, they naturally feel excluded. No one should feel irrelevant or isolated from technology.

Article by UX Magazine Staff
Share:AI is Here, Time to Reimagine your Accessibility Strategy
4 min read
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If Facebook can target ads based on your recent Google search history, shouldn’t the DMV be able to figure out that you’ve moved to a new address?

Article by Jen Baird, Jonathan Alcabes
Share:How can Federal decision-makers use Conversational AI to improve Customer Experience?
5 min read
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