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Home ›› Behavioral Science ›› Page 17

Behavioral Science

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Hick’s Law

  • Behavioral Science, Content Strategy, Design, Emotion, Human factors, Psychology and Human Behavior, UX Education

Ever heard of the term FOMO? That is what your brain does when you are given a large selection of choices. The more choices you are given, the more indecisive you become.

Article by Edward Beebe-Tron
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4 min read
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DIAGNOSING CUSTOMERS’ NEW BEHAVIOR DURING THE PANDEMIC

  • Behavioral Science, Customer Experience, Emotion, The Business of UX, UX Education, UX Magazine

Even when things are going pretty well, we still have a negative bias. There is something perverse about never being happy with objective successes either.

Article by Colin Shaw
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7 min read
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Your Design is Great, But Who Am I Talking to?

  • Artificial Intelligence, Behavioral Science, Business Value and ROI, Conversational Design, Customer Experience, Emotion, Empathy

Conversational Design has become the industry standard for VUI. By crafting “Product Personas”, we can create a unified and engaging voice for our product.

Article by Toby Trachtman
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7 min read

A Case of Accidental Anthropomorphism

  • Artificial Intelligence, Behavioral Science, Consumer products, Content and Copy, Conversational Design, Emotion, Empathy, Human factors, Interaction Design

Wherein a broken coffee grinder provides lessons in empathy.

Article by [email protected]
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3 min read
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The Nine Principles of UX Design Psychology: Can You Predict the Behavior of Your Users?

  • Behavioral Science, Content Strategy, Design, Human factors, Neurology, Neuroscience, Psychology and Human Behavior

You design not a product, you design interaction with the user — the psychology for UX design

Article by Olga Boichuk
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12 min read
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Q&A From My CXPA Webinar: From Journey Mapping To Journey Management

  • Analytics and Tracking, Behavioral Science, Marketing and Brand

Q&A organized according to the Journey Management framework presented on the CXPA webinar: Discover the journey, Design the journey, and Deliver the journey.

Article by Kerry Bodine
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5 min read
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