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We will discuss 5 cognitive psychology theories that can contribute to UX design quality and help you create the experience you want your customers to have.
Applying anthropomorphism in conversational AI works best with a light touch
How is it that some companies turned their innovation practices into a competitive advantage and others are chasing their tails in this unprecedented time?
There’s your chance to finish this year off on a positive note by taking some steps to put in place an improved B2B customer experience plan across your business.
Customers don’t care what they’re worth to you. They want value from you. That’s what keeps them coming back to you and referring you.
During the current pandemic, some of the world’s biggest brands started online stores. But will the popularity of this purchasing model last as shops start to reopen?
