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Defining and Informing the Complex Field of User Experience (UX)
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Break Point Analysis: Gaining insight into customer satisfaction and reducing over investment
A data visualization method that maps customer satisfaction levels, break point analysis lets you invest wisely in improving user experience.
NO. 1 039 - June 18,2013 - James Torio, Rishabh Dayal
Determining an Hourly Rate: A (Sometimes) Necessary Evil
Deciding what to charge potential clients as a freelance UXer requires balancing your skill set and replaceability against going rates in the marketplace.
NO. 1 038 - June 17,2013 - Devan Goldstein
Book Excerpt: Design For Care
An excerpt from the "Design Research for Healthcare Services" chapter of the new book Design for Care explains participatory scenario design in the context of health.
NO. 1 036 - June 13,2013 - Peter H. Jones
Hosting a Page Description Workshop
If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.
NO. 1 035 - June 12,2013 - Colin Butler, Andrew Wirtanen
Embracing the UX Spectrum
Empathy, creativity and systems thinking play crucial parts in the design of successful experiences and can also foster consensus within the UX community
NO. 1 034 - June 11,2013 - Jordan Clayton-Hall
Improve Your Odds when Hiring for UX
There's no sure thing when hiring for user-centered design roles, but you can take steps to improve your odds of finding a winner.
NO. 958 - February 14, 2013 -
Why You Should Hire a VP of User Experience Design
A vice president overseeing all aspects of user experience can help organize the UX team and advocate its value to the rest of the company.
NO. 1 012 - May 2, 2013 -
Hiring the Right Designer
An intimate look at the hiring process of a successful, user-centered New York design firm.
NO. 1 021 - May 21, 2013 -
UX Magazine Featured
Killed at Launch
A failure to account for UX results in an e-commerce being pulled offline shortly after launch.
NO. 994 - April 5, 2013 -