Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Hiring Conversational Designers with Aaron Cooper, Banner Health’s Sr. Dir. of Digital Experience

Hiring Conversational Designers with Aaron Cooper, Banner Health’s Sr. Dir. of Digital Experience

by Josh Tyson
1 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

Aaron Cooper, Senior Director of Digital Experience at Banner Health, has led the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health. In this practical episode of Invisible Machines, he opens up about what he’s looking for when hiring conversational design talent and how he makes sure key people within his organization are partners in design.

This episode also features a special guest host: Elias Parker, the executive producer of the book, Age of Invisible Machines, and of the Invisible Machines podcast. An ethnographer by training, Elias has been working with UX practitioners for more than a decade and has hired over 200 researchers and designers across disciplines. Elias joins Josh for an engaging conversation with Aaron Cooper that is an excellent resource for folks on both sides of the hiring equation in the realm of conversational design.

Check out the episode here.

post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Tweet
Share
Post
Share
Email
Print

Related Articles

Job Search Terminal: A Local-First Tool for an AI-Shaped Job Market

  • Artificial Intelligence, Future of Work, Open source, Software

Hiring is automated. The tools built to help you keep up are making it worse. There’s another way — one that puts your data, your drafts, and your decisions back in your hands.

Article by Pavel Bukengolts
IDEAS IN BRIEF
Job Search Terminal: A Local-First Tool for an AI-Shaped Job Market
  • The piece argues that most AI job search utilities deal with the wrong problem: they only lower barriers for candidates and perpetuate existing power imbalances.
  • It contends that the choice of local-first, people-centered tools is a political position on professional data ownership, not simply a technical decision.
Read Article →
Share
Share:Job Search Terminal: A Local-First Tool for an AI-Shaped Job Market
5 min read

The New Makers

  • Artificial Intelligence, Career, Future of Work, Product Design, Technology, UX Design, UX Research

For researchers, AI tools are making the move from advising to building easier than ever. But the real obstacle was never technical. Meet the researchers who allowed themselves to create — and what the cost was.

Article by James Lang
IDEAS IN BRIEF
The New Makers
  • The article says that becoming a maker as a researcher is less about learning new tools or skills and more about giving yourself a new identity, and that without fixing the internal permission structures that define your swim lane, even the most democratized AI tools won’t turn a researcher into a maker — you don’t have a founder; you have a frustrated advisor with a prototype.
Read Article →
Share
Share:The New Makers
20 min read

Gamification 2.0. Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 5: Implementation

  • Behavioral Design, Game Design, Gamification Series, Player Engagement, Product Design, User Psychology, UX Design

Learn why authentic gamification is rooted in game genres rather than just collecting badges.

Article by Montgomery Singman
IDEAS IN BRIEF
Gamification 2.0. Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 5: Implementation
  • The article says that successful gamification is picking a game genre that fits your app’s core activities and user psychology, building satisfying intrinsic loops before adding extrinsic rewards, and iterating nonstop, and that without these foundations, you don’t have gamification; you have a progress bar that has a terminal point.
Read Article →
Share
Share:Gamification 2.0. Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 5: Implementation
5 min read
✕

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

✕

Get Paid to Test AI Products

Earn an average of $100 per test by reviewing AI-first product experiences and sharing your feedback.

    Tell us about you. Enroll in the course.

      ✕

      This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

      Accept policy