Even though the UX field is relatively young, it already has a high impact on various aspects of our life.
Yaron Cohen, the Senior UX Researcher at RBC, shares a collection of new interesting problems the UX community will likely tackle in the rest of the 2020s including. What these areas have in common is:
Solutions with focus on back-end technology
Low market concentration
The need for government regulation to boost trust
The author lays out four UX challenges to solve in the coming years:
Helping to make society environmentally-conscious
Facilitating international travel in the post-COVID era