Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Artificial Intelligence ›› With UX and AI, Context is Everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group

With UX and AI, Context is Everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group

by Josh Tyson
1 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

Our guests on the Invisible Machines podcast this week are Sarah Gibbons and Kate Moran of Nielsen Norman Group. As the Vice President of NN/g, Sarah shares insights from a recent exploration of anthropomorphism and generative AI. Kate Moran is VP of Research and Content and has done extensive explorations of interaction design and digital content. As leaders at a vanguard firm that’s been at the forefront of experience design for decades, Sarah and Kate have a unique perspective on all the activity at the intersection of UX and AI.

Robb and Josh welcome these bright minds from NN/g for a conversation that explores the changing nature of user research and the importance of involving real humans, the need to balance conversational AI with micro UIs in design, how the future role of the designer is going to center around solving complex problems, and the critical role of curation in a world that’s being flooded with content.

Give it a listen! You can choose your favorite podcast streaming platform here.

post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Tweet
Share
Post
Share
Email
Print

Related Articles

How I Had a Psychotic Break and Became an AI Researcher

  • AI Alignment, AI and Mental Health, AI Ethics, AI in UX, AI Personalization, Artificial Intelligence, Human-AI Interaction

What happens when an AI refuses to play along, and you push back hard enough to change the rules? One researcher’s surreal, mind-altering journey through AI alignment, moderation, and self-discovery.

Article by Bernard Fitzgerald
IDEAS IN BRIEF
How I Had a Psychotic Break and Became an AI Researcher
  • The article tells a personal story about how talking to AI helped the author go through big mental and emotional changes.
  • It shows how AI systems have strict rules, but sometimes those rules get changed by human moderators, and not everyone gets the same treatment.
  • The piece argues that AI should be more fair and flexible, so everyone can benefit from deep, supportive interactions, not just a select few.
Read Article →
Share
Share:How I Had a Psychotic Break and Became an AI Researcher
7 min read

The Power of Designing for Pushback

  • Artificial Intelligence, Critical Thinking, Generative AI, LLM, UX Design

What if your AI didn’t just agree, but made you think harder? This piece explores why designing for pushback might be the key to smarter, more meaningful AI interactions.

Article by Charlie Gedeon
IDEAS IN BRIEF
The Power of Designing for Pushback
  • The article argues that AI systems like ChatGPT are often too agreeable, missing opportunities to encourage deeper thinking.
  • It introduces the idea of “productive resistance,” where AI gently challenges users to reflect, especially in educational and high-stakes contexts.
  • The article urges designers to build AI that balances trust and pushback, helping users think critically rather than just feel validated.
Read Article →
Share
Share:The Power of Designing for Pushback
6 min read

Hopeful Futures for UX Research

  • AI in UX, Career Development, Research Democratization, UX Research, UX Strategy

As UX research shifts and reshapes, how can researchers stay ahead? This article explores the changing landscape and how to thrive in it.

Article by James Lang
IDEAS IN BRIEF
Hopeful Futures for UX Research
  • The article explores how UX research is evolving, with roles shifting and adjacent skills like creativity and knowledge management becoming more important.
  • It looks at how non-researchers are doing more research work, and how this trend challenges traditional UX research careers.
  • The piece argues that researchers can stay relevant by adapting, staying curious, and finding new ways to share their value.
Read Article →
Share
Share:Hopeful Futures for UX Research
16 min read
✕

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

Tell us about you. Enroll in the course.

    ✕

    This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

    Accept policy