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Generative AI

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Article by Josh Tyson
Meet the Intelligent Digital Worker, Your New AI Teammate
  • The article introduces the concept of Intelligent Digital Workers (IDWs), advanced bots designed to assist humans in various workplace functions, emphasizing their role in augmenting human capabilities and enhancing organizational efficiency.
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3 min read

Repetitiveness, complicated setups, and lack of personalization deter users.

Article by Marlynn Wei
​6 Ways to Improve Psychological AI Apps and Chatbots
  • Personalized feedback, high-quality dynamic conversations, and a streamlined setup improve user engagement.
  • People dislike an overly scripted and repetitive AI chatbot that bottlenecks access to other features.
  • Tracking is a feature that engages users and develops an “observer mind,” enhancing awareness and change.
  • New research shows that users are less engaged in AI apps and chatbots that are repetitive, lack personalized advice, and have long or glitchy setup processes.
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3 min read
Article by Savannah Kunovsky
How AI Can Help Us Solve the Climate Crisis
  • The article delves into the transformative intersection of generative AI and the Climate Era, highlighting their potential to reshape economies, influence consumer behaviors, and address sustainability challenges.
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5 min read

Since personal computing’s inception in the 80s, we’ve shifted from command-line to graphical user interfaces. The recent advent of conversational AI has reversed the ‘locus of control’: computers can now understand and respond in natural language. It’s shaping the future of UX.

Article by Jurgen Gravestein
How Conversational AI Is Shaping The Future of UX 
  • The article discusses the transformative impact of conversational AI on UX design, emphasizing the need for user-centric approaches and the emerging societal changes driven by AI technology.
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3 min read

ChatGPT can identify and describe human emotions in hypothetical scenarios.

Article by Marlynn Wei
ChatGPT Outperforms Humans in Emotional Awareness Test
  • New research found ChatGPT was able to outperform humans on an emotional awareness test.
  • Emotional awareness is the cognitive ability to conceptualize one’s own and others’ emotions.
  • Given the psychological risks of artificial intimacy, AI augmentation, and human-AI collaboration—keeping humans in the loop—will be a safer and more beneficial approach for now.
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3 min read

Did you know UX Magazine hosts the most popular podcast about conversational AI?

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