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Strategy

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How Mature is Your Organization when it Comes to UX?

  • Business Value and ROI, Design, Development, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Marketing and Brand, Product design, Research Methods and Techniques, Strategy, Team Dynamics, Technology, The Business of UX, Usability, User Acceptance Testing

To optimally integrate experience design in an organization, it’s helpful to first map out its maturity level.

Article by Juan Manuel Carraro
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4 min read
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How to Help Your Users Take Action

  • Consumer products, Customer Experience, Design, Design Theory, Emotion, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Mobile Applications, Mobile Technology, New and Emerging Technologies, Persuasive Design, Product design, Psychology and Human Behavior, Research Methods and Techniques, Strategy, Technology, Usability, User Adoption

Accounting for cue, reaction, evaluation, ability, and timing in your design process can help spur your users into action.

Article by Stephen Wendel
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5 min read
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Social Networks can be More than Just a “Like”

  • Customer Experience, Design, Development, E-commerce, Emotion, Facebook, Human factors, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Product design, Social Media Marketing, Social Networking, Strategy, Technology, Twitter, Usability

Creating an online community within your website can enrich customer service, deepen the relationship users have with your products, and grow brand loyalty.

Article by Laith Ulaby
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8 min read
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Everything I Really Need to Know about User Experience I Learned in Sunday School

  • Business Value and ROI, Consumer products, Content and Copy, Content Strategy, Customer Experience, Design, Emotion, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personal and Professional Development, Product design, Project Management, Psychology and Human Behavior, Research Methods and Techniques, Social Networking, Strategy, Technology, Usability, User Reported Feedback

Childhood lessons in good behavior and solid decision-making can be invaluable assets to UX practitioners.

Article by John Boykin
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4 min read
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Eight Guidelines for Successful Acceptance Testing

  • Business Value and ROI, Design, Development, Interface and Navigation Design, Internal Company Dynamics, Internal Company Systems and Intranets, Product design, Project Management, Requirements and Specifications, Strategy, Team Dynamics, Technology, Usability, User Acceptance Testing, Vendor-Client Relationships

Successful acceptance testing requires up-front work and attention to the right details—here are eight guidelines for making sure you get it done right.

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5 min read
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Process Bricolage: Theft, Mashups, and Digital Products

  • Agile and Iterative Process, Business Value and ROI, Design, Design Theory, Development, Internal Company Dynamics, Internal Company Systems and Intranets, Personal and Professional Development, Product design, Product Releases and Redesigns, Project Management, Psychology and Human Behavior, Strategy, Team Dynamics, Usability, Vendor-Client Relationships, Working With Stakeholders

As bricoleurs, experience designers and developers can mashup the strengths of multiple approaches.

Article by Erik von Stackelberg
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11 min read
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