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Social Media Marketing

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Service companies that are maintained by their users are growing in numbers and providing a new level of customer experience.

Article by Joe Macleod
Share:The Customer-Generated Service Revolution
5 min read

There’s no sure thing when hiring for user-centered design roles, but you can take steps to improve your odds of finding a winner.

Article by Greg Zapar
Share:Improve Your Odds when Hiring for UX
7 min read

Over the past two decades, Bentley University has been charting and propelling the evolution of UX design.

Article by Dr. William Gribbons
Share:The Four Waves of User-Centered Design
6 min read

It seems as though users respond to digital social experiences that make them feel something.

Article by Doug Klein
Share:Creating Social Experiences that Customers Care About
5 min read

Social networking buttons are designed to get users sharing content, but do they work?

Article by Tania Lang
Share:Content Sharing and Social Networking Buttons
5 min read

Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

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