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Research Tools and Software

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Practicing What We Preach

  • Business Value and ROI, Content and Copy, Design, Employee Experience, Interaction Design, Internal Company Dynamics, Internal Company Systems and Intranets, Personal and Professional Development, Research Tools and Software, Team Dynamics

In the same way that users need considerate and responsive feedback from digital experiences, employees need it from their organizations.

Article by Astrid Chow
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8 min read
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Testing Dialog Design in a Speech Application

  • Analytics and Tracking, Apple, Design, Development, Interaction Design, Interface and Navigation Design, New and Emerging Technologies, Product design, Product Releases and Redesigns, Research Methods and Techniques, Research Tools and Software, Semantic Technology, Technology, Usability, User Acceptance Testing, User Reported Feedback, Voice & Natural Language

Speech-recognition apps require specialized testing methods that can be applied to other interfaces as well.

Article by Stephen Keller
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6 min read
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The RITE Way to Prototype

  • Agile and Iterative Process, Business Value and ROI, Design, Design Tools and Software, Development, Direct Observation Research, Information Design and Architecture, Interface and Navigation Design, Product design, Project Management, Prototypes, Research Methods and Techniques, Research Tools and Software, Technology, Usability, User Acceptance Testing, User Reported Feedback, Wireframes, Working With Stakeholders

The RITE Method can be an effective way to integrate user testing and iteration for fast and fluid design.

Article by Jenny Shirey, Quynh Nguyen, Ann Charng
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4 min read
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A Midwesterner’s Guide to Recruiting UX Designers

  • Design, Employee Experience, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Personal and Professional Development, Product design, Project Management, Research Methods and Techniques, Research Tools and Software, Video

Pulling top user-centered design talent away from the coasts is challenging, but it can be done using the right approach.

Article by Kyle Murphy
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6 min read
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Love, Hate, and Empathy: Why We Still Need Personas

  • Analytics and Tracking, Business Value and ROI, Contextual User Studies, Customer Experience, Design, Design Tools and Software, Development, Direct Observation Research, Human factors, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Marketing and Brand, Personas, Product design, Psychology and Human Behavior, Research Methods and Techniques, Research Tools and Software, Storytelling, Strategy, Usability, User Acceptance Testing, User Adoption, User Reported Feedback, Working With Stakeholders

Often mocked and misunderstood, when created with diligence and integrity, personas are an extremely valuable design tool.

Article by Kyra Edeker, Jan Moorman
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6 min read
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Get Your Content Strategy Out of the Drawer with Governance

  • Business Value and ROI, Content and Copy, Content Strategy, Design, Design Theory, Internal Company Dynamics, Marketing and Brand, Psychology and Human Behavior, Research Tools and Software, Strategy, Team Dynamics, Vendor-Client Relationships, Working With Stakeholders

Give your content strategy a backbone and a fighting chance by putting a plan and some tools behind it.

Article by Meghan Casey
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7 min read
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